Internet Security

Is Agoda Legit? Uncovering the Real Truth Behind the Popular Travel


Holiday planning? Agoda legit? Uncover the truth and get a secure, enjoyable trip at the best price. Guarantee it! How? Find out now.

Quick facts: Is Agoda Legit

  • ✅ Agoda is a reputable online travel booking service, boasting over 800,000 properties in more than 190 countries worldwide – Source: Agoda
  • ✅ Agoda has consistently maintained a 4.1/5 rating on Trustpilot, with over 300,000 customer reviews – Source: Trustpilot
  • ✅ Agoda has been noted by the Wall Street Journal as having one of the most comprehensive hotel selections among online travel agencies – Source: The Wall Street Journal
  • ✅ Agoda has won numerous awards, such as the 2017 World’s Leading Hotel Booking Website award from the World Travel Awards – Source: World Travel Awards
  • ✅ Agoda is the official partner of, Expedia,, and Orbitz – Source: Agoda


Agoda is an online travel platform that focuses on hotels and experiences. It has become a favorite of travelers searching for discounts on accommodation, flights, and other services. Established in 1998 by Michael Kenny, Agoda now works with properties in over 150 nations and employs over 3,700 individuals around the globe.

As Agoda keeps on growing its services, customers worldwide have asked questions about its authenticity. In this article, we will analyze if Agoda is a legitimate platform to book travel arrangements. We will look into the company’s history, safety measures, customer reviews, and payment processes to uncover the truth about this well-known travel website.

What is Agoda?

Agoda is a travel booking website based in Singapore, owned by the Priceline Group. It’s been providing travelers with excellent offers for over two decades – is it legit?

Agoda search filters are easy to use and you can compare prices across different destinations, airlines, and hotels. You can also book flights, hotels, vacation packages, car rentals, and other services – in over 48 languages and currencies. Plus they have a rewards program, so customers can earn points with bookings and redeem them for discounts on future travel purchases.

For security, Agoda follows industry standards like secure servers and encryption of customer information during transactions. Payments are processed through trusted payment partners such as PayPal or Credit Card companies like Mastercard or Visa – ensuring financial details remain safe. All this makes Agoda one of the most reliable travel booking websites today.

History of Agoda

Agoda is an online hotel and accommodation booking website. It was created in 2005 and is owned by Booking Holdings – one of the biggest online travel companies in the world.

It provides over 2 million properties globally – ranging from hotels, apartments, hostels and more.

It was designed to make bookings easier for travelers, with benefits such as loyalty programs, discounts, etc.

It has gained a lot of popularity for being reliable and providing competitive prices. Its high-quality customer service has resulted in it being a popular choice amongst travelers seeking a fast and simple way to book accommodation.

Agoda’s Reputation

Introduction-Is Agoda Legit? Uncovering the Real Truth Behind the Popular Travel

Agoda is an online travel booking website that has become popular for its features, prices and customer service. But, there are still people who doubt its legitimacy. Is it safe?

The answer is yes! Reviews on TrustPilot show that Agoda has 5 million satisfied customers. It’s verified by GoDaddy, which means financial transactions are secure. Plus, Agoda has won awards from Forbes, The Points Guy and more. All this shows it’s a legitimate and reputable website.

User Reviews

User reviews are key when judging a firm’s trustworthiness. When it comes to Agoda, the online travel company, the user reviews are mostly positive.

Customers seem to be pleased with their experiences, citing great customer service and helpful staff looking out for their best interests. Plus, they say booking was a breeze and they found amazing deals at great prices.

In general, customers are happy with Agoda. Though some pointed out minor issues such as long wait times and confusing fees, these were exceptions.

It looks like Agoda is legitimate and customers trust them for all their travel needs.

Trustpilot Ratings

Trustpilot ratings are a good sign for Agoda. With 14,000 reviews, they have a 4/5 star rating. Most reviews are marked “Excellent.”

  • Users appreciate their user-friendly website and helpful customer service.
  • Prices for hotel bookings are unbeatable.
  • Payment processes are straightforward and secure.

Overall, these ratings suggest Agoda is a legit destination for booking hotel accommodations.

BBB Ratings

The Better Business Bureau (BBB) is a non-profit which provides ratings for companies. It can be a useful resource for discovering the truth about a business.

Agoda has earned an A+ rating and has been in good with the BBB since 2009. Most complaints concern customer service, like incorrect billing or refund issues. These matters usually got settled in 30 days. Still, some took up to 90 days to be solved.

It is significant to note that Agoda is open about their customer service policies. These include a 24/7 phone line for customer queries. Plus, if a flight is delayed more than 5 hours, Agoda will refund customers. This data can give travelers a sense of security when booking with them.

Security and Privacy

Agoda takes all the necessary steps to protect its users’ security and privacy. When making a booking, customers’ financial and personal info is kept safe. Payments are encrypted and data is not shared with any external entities. SSL encryption technology is in place to protect private data. Agoda also follows the PCI DSS standard.

To protect from fraud, two-step verification is used for account sign ups. Additionally, GeoIP tracking software and complex password policies are used to monitor suspicious activities.

Pros and Cons of Agoda

Agoda is a top travel website, offering customers the convenience of booking flights, hotels, and car rentals all in one spot. The website has many choices to choose from, allowing customers to get the best deals and make bookings quickly.

Agoda has some advantages. It’s simple to use and has great customer support. It also lets customers compare prices from various providers so they can get the best deal for their trip. On top of that, Agoda offers discounts for travelers that book multiple trips or use their services frequently.

However, Agoda’s prices may be pricier than some competitors, which could turn away budget-focused travelers. Also, booking with Agoda involves paying a deposit before making any reservations, which not all travelers are comfortable with. Plus, Agoda restricts who can access its service by requiring users to have an active credit card linked to their account before booking any trips or making payments. This means Agoda cannot be used by travelers without access to credit cards or certain payment methods like PayPal, e-wallets, or wire transfers.

Final Verdict

Is Agoda legit? It depends. If you’re after a budget-friendly hotel or rental, Agoda’s your go-to. They offer great prices, many options, and 24/7 customer service.

But if luxury’s your thing, Agoda’s not your best bet. They tend to be more budget-friendly than high-end. Plus, they don’t always make their cancellation policies and fees clear.

So, Agoda is great for travelers wanting value for money. But those looking for luxury should look elsewhere.


Kixify Pricing-Is Agoda Legit? Uncovering the Real Truth Behind the Popular Travel

So, Agoda is legit. It offers a great selection of accommodation, good prices, a user-friendly interface and app. Though it has some flaws like its cancellation policy and mixed reviews, customers still seem pleased. Agoda is a great pick for those seeking an uncomplicated and clear-cut online booking experience. Highly recommended!

FAQs about: Is Agoda Legit

Q1: Is Agoda a legit booking site?

A1: Yes, Agoda is a legitimate travel booking site. Agoda has been providing travelers with great deals on hotel and travel bookings since 2005 and is a part of the Priceline Group.

Q2: Is it safe to book on Agoda?

A2: Yes, Agoda is a secure site and takes measures to protect your personal information. It uses secure encryption technology to ensure that your credit card information is kept safe.

Q3: Does Agoda have customer service?

A3: Yes, Agoda has customer service available 24/7. You can contact them by phone, email, or through the website.