Think of buying a pre-owned gadget from Back Market? Not sure if it’s reliable? Here’s the facts you need to decide:
- Read the reviews and learn about their customer service.
- See what makes this site special for making a wise purchase.
Contents
Quick facts: Is Back Market Legit
- ✅Back Market has an A+ rating from the Better Business Bureau (BBB) – Source: Better Business Bureau (BBB)
- ✅Back Market raised $48 million in Series B funding in 2019 – Source: Tech Crunch
- ✅Over 500,000 products have been sold on the Back Market platform – Source: Back Market
- ✅Back Market is ranked among the top 10 marketplaces in Europe – Source: Statista
- ✅Back Market has over 5 million monthly visitors – Source: Similar Web
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Introduction
Back Market is an online store for certified re-furbished electronics. All the products are tested for security before being sold. It’s been popular since 2013. But, is it legit? We’ll answer that by looking at their policies and customer reviews. We’ll also point out any issues. So, you can make an educated decision before buying.
What is Back Market?
Back Market is an online marketplace. It sells refurbished electronic devices from all around the world. It sources, inspects and certifies the products, ranging from laptops to cameras. Plus, it offers a 12-month warranty.
Since 2014, Back Market has gained a positive reputation. It’s an ethical option for buying pre-owned electronics. Due to its inspection process, these products are of high quality and safe for consumers.
Back Market is reliable for certified electronics of great value at an affordable price.
Origin and History
Back Market is a French online marketplace for certified refurbished electronics. Founded in 2014 by two entrepreneurs, Quentin Le Brouster and Thibaud Cenac, the concept is to offer electronics at lower costs than brand-new items. Plus, users get peace of mind that their device has been checked for quality and safety standards. All products on the site are rated on the Backmarket Quality Index which has three categories – Aesthetic, Technical and Security.
Back Market’s focus is on smartphones and tablets. However, they’ve expanded their range to include laptops, cameras, monitors, earphones and accessories. Most items come with a 1-year warranty and 30 days’ money back guarantee if customers are unhappy with their purchase. This has made Back Market one of the most successful online marketplaces for refurbished electronics in Europe since its launch 7 years ago.
Overview of Products and Services
Back Market offers a range of refurbished products and services. From cosmetic refurbishment of smart devices to the sale of extended warranties on used products. Prices are lower than in stores. Plus, their sourcing process creates a constantly changing inventory – customers can get items not available elsewhere.
The company has a 15-day money-back guarantee. It also offers free recycling services for any non-usable purchased item. Its commitment to customer service and sustainability make Back Market one of the most reputable companies in the refurbished electronics industry.
Is Back Market Legit?
Back Market is a legit online store. It sells refurbished, certified pre-owned electronics. Prices are much lower than retail. The selection includes Apple iPhones, iPads, Macbooks, and more.
Is it trustworthy? Yes! The products are certified and tested. Plus, there’s a 30-day money back guarantee and 12-month warranty. Back Market even has an “A+” rating from the Better Business Bureau. Customers rave about them worldwide.
Reviews and Ratings
Back Market reviews and ratings give an idea of customers’ thoughts on the company’s products, services, and customer service. People rate Back Market on things such as quality, delivery times, pricing, and customer service. Potential customers can get a better understanding of Back Market by reading these ratings and reviews. Customers who leave in-depth reviews will be taken more seriously by Back Market. This could lead to better service or even discounts.
Before buying, potential customers must check online reviews. Back Market’s ratings are often updated and offer a clear idea of what customers think of the brand. Plus, many online review sites offer extra info such as product photos, tips, store locations, testimonials, exclusive offers, and more.
Legitimacy of Refurbished Products
Back Market links consumers with certified pre-owned electronics from merchants. These products are tested and checked for any issues. They have the same warranty as brand new ones, but at a lower cost.
Reliability and legitimacy are ensured. Technicians check all products before they are available on the platform. Warranties prove their credibility. Purchasing through Back Market means shoppers get quality products at great value.
Customer Service
Customer service is a must-have for a legit company. Back Market offers great customer service. You can reach them via email and phone. Their website gives you the info you need to order and fix any issues. They prize your security with Verified by Visa, MasterCard SecureCode, and Paypal. This stops fraudsters using your credentials. It shows Back Market cares about customer satisfaction and safety.
Pros and Cons of Shopping at Back Market
Back Market: an online marketplace for buyers and sellers of refurbished tech products. Score major savings when you shop at Back Market, with access to unique products. But before buying, consider these pros and cons.
Pros:
- Save on gadgets and tech items.
- Reduce e-waste.
- Wider selection than traditional stores.
- One year warranty for all purchases.
- Rare items at reasonable prices.
Cons:
- Product condition can vary.
- Hard to determine quality without reviews.
- Replacement parts may not be available.
Pros
Many people ask ‘Is Back Market legit?’ They’re uncertain if products bought there have been tested. Yes! All products are checked by an independent third-party lab. This ensures they are of high quality. Plus, all products come with a one-year warranty and money-back guarantee. This guarantees customer satisfaction and peace of mind.
Finally, they offer genuine customer service to help with any issues.
Cons
Back Market is known for slow shipping and not being totally accurate with item descriptions. Also, you must contact them within 14 days to start a return. Before you submit a return, make sure you got the right item.
Back Market has good-quality, refurbished products at good prices. But, it can be harder to return them, because of their policies. There are also worries about buyer protection and device security. So, research Back Market before buying anything!
Conclusion
Verdict’s out – Back Market’s legit! This site specializes in selling certified pre-owned electronics. Buyers can be sure their purchases are of top-notch quality. Plus, they’re safe from hackers and cyber threats, thanks to the comprehensive warranty policy.
Finding the perfect product may take some time, but with a huge selection of items – from basic to high-end – you’ll find it here. Plus, the prices are competitive and the customer service is reliable. That’s why customers keep coming back!
FAQs about: Is Back Market Legit
Q: Is Back Market Legit?
A: Yes, Back Market is a legitimate company. We are a certified and trusted marketplace for refurbished electronics. We use rigorous testing and quality control standards to ensure all products meet our strict standards of quality.
Q: Is the warranty on products from Back Market valid?
A: Yes, Back Market offers a minimum 6-month warranty on all products. We also provide a 30-day money-back guarantee if you are not satisfied with your purchase.
Q: Does Back Market offer customer support?
A: Yes, we offer customer support via email and phone. We are available 24/7 and are always happy to answer any questions you may have.