Doubtful about Backcountry? You are not alone. In this piece, we’ll clear up all rumors and reveal the facts about this famous outdoor store. Ready to discover if Backcountry really is as great as they claim? Let’s find out!
Contents
Quick facts: Is Backcountry Legit
- ✅ Backcountry has a customer satisfaction rating of 4.9/5 stars according to Trustpilot (Trustpilot).
- ✅ Backcountry has more than 19,000 reviews on Trustpilot (Trustpilot).
- ✅ Backcountry is the 5th largest online retailer of outdoor apparel in the US (Forbes).
- ✅ Backcountry has over 6 million subscribers to their loyalty program, The Backcountry Community (Venture Beat).
- ✅ Backcountry has been ranked as one of the top 50 online retailers for customer service (Venture Beat).
Introduction
Backcountry: Trustworthy or Not? Founded in ’96, outdoor retailer Backcountry has become a major player. Free shipping on orders over $50 plus a generous return policy make it popular with outdoor-lovers. Is it legit? Let’s explore its origin story, offerings, and reviews. Is Backcountry a safe place to shop for outdoor gear online? We’ll uncover the truth.
History of Backcountry
Backcountry began in 1996, when two passionate skiers started a small ski shop. Today, it’s a giant in the extreme sports and outdoor apparel world. It offers a huge selection of gear for skiing, snowboarding, skateboarding, rock climbing, cycling, and more. Plus, customers get access to special events and expert advice from Backcountry’s own team.
The company is also committed to helping small businesses. Not only do they offer exclusive products, but they prioritize fair labor and eco-friendly materials. The employees get quality benefits like healthcare and vacation time, too. Backcountry also works to create jobs in the communities it operates in, and gives back through donations or volunteering initiatives.
Company Overview
Backcountry is an outdoor recreation shop from Park City, Utah. Founded in 1996, it has become one of the greatest outdoor retailers across the globe. It sells gear and clothing for activities like climbing, skiing, snowboarding, backpacking, and camping.
It features top brands like Patagonia and Arc’teryx, plus its own private-label brand.
Backcountry also has an award-winning website. It offers content related to outdoor living. This includes guides, reviews and buying advice. Plus, its Adventures Program provides guided trips to customers who want to explore faraway places. And its team of pros offer information to help customers get what they need for their adventure.
Growth and Expansion
Backcountry is an online retailer of premium outdoor gear, based in Park City, Utah. Their success is due to quality goods and services for competitive pricing, plus a wide range of products and customer service. In recent years, Backcountry has expanded into Canada, Mexico, and Europe.
To boost their presence, they have committed to increasing their support team and customer service. Customers can get expedited returns, flexible payment options, and tracking tools to keep up with their purchases. All of this makes Backcountry a reliable option for outdoor lovers who want quality gear and great customer service.
Backcountry Reviews
Backcountry is a world-famous outdoor apparel and gear store. It’s become hugely popular in the last decade. But is it really one of the best? To help answer that, there are thousands of customer reviews out there.
Reviews for Backcountry can be found on websites like Yelp and Google Shopping. People usually praise the range of products and the helpful customer service. Many say they had good experiences shopping with Backcountry and would recommend it. Plus, reviewers often point out how knowledgeable the customer service team is.
Customer Reviews
Customers leaving reviews on Shoes.com help measure the company’s reputation. Each product has an “overall rating” based on positive and negative reviews. This helps potential customers gauge the level of service they can expect. People who have shopped at Shoes.com can give valuable insight into satisfaction levels, delivery times, sizing concerns, and other issues that could arise when ordering online.
Expert Reviews
Expert Reviews are a must for new retailers. Especially Backcountry, one of the best outdoor retailers. You can find these reviews on sites like GearJunkie, Outdoor Gear Lab, and The Adventure Junkies.
They give comprehensive and unbiased evaluations of products from Backcountry and other major retailers.
These reviews provide readers with descriptions of features, performance in conditions, customer service, shipping speed and more. Experienced hikers and climbers give their first-hand accounts of the products in real-world backpacking scenarios. In short, expert reviews reveal all the important info about Backcountry. From customer reviews to field-tested performance results.
Pricing and Shipping
Backcountry is the place for all your outdoor gear and apparel needs. Prices range from budget to luxury, so you’re sure to find what you’re looking for. Plus, if you spend over $50, you get free ground shipping within the continental U.S.!
Even better, they offer expedited shipping options too. Choose two-day or overnight delivery and your order will be at your doorstep in no time. Backcountry makes it easy and affordable to get your outdoor gear fast.
Pricing Overview
Backcountry’s pricing is a worry for customers. Are they paying too much? Fear not! Backcountry has competitive prices compared to other stores. Plus, shoppers on a budget can get great deals through their newsletter, price matching and sales during major holidays. Score yourself a bargain on backpacks and camping gear!
Shipping Methods
Backcountry offers customers lots of shipping choices. Ground shipping is free for orders over $50, ideal for those on a budget. Express options cost extra and arrive faster. Or, opt for same-day or one-day delivery. Track your package from the moment it is shipped, till it arrives at your door.
Backcountry’s shipping is competitively priced and gets your gear to you in time. Plus, free ground shipping over $50 – perfect for your next adventure!
Product Quality
Backcountry, an outdoor retailer, is aware that customers care about product quality. They offer apparel, footwear, and gear for backcountry adventures. To answer customer questions about quality, the company has taken steps.
They have a Quality Assurance Program (QAP). It includes visual inspections and fabric testing to meet industry-standard requirements and customer expectations. Besides, they have a team of product technicians. They assess new and existing products for performance and durability, giving customers top-notch gear.
Backcountry has also partnered with renowned outdoor brands. This gives customers access to top-notch technical gear. Finally, orders are packed using sustainable materials. This ensures maximum protection during shipping.
Quality of Products
Backcountry’s product quality is a must-know when assessing if they’re legit. Customers said the items they got from them were of high quality and what was expected. Plus, returning items was simple.
It looks like Backcountry is a genuine outdoor retailer with great customer service and quality products. Customers got their orders on time and in good shape. If they had difficulty, customer assistance helped them resolve complications rapidly and effectively.
Return Policies
Bellelily’s Return Policy lets customers get a full refund on any item. Exceptions include personalized items and those with hygiene issues. Customers can exchange items, if the desired item is in stock. Returns are valid within 30 days of delivery – both domestic and international orders. Return shipping costs are the customer’s responsibility. Bellelily recommends trackable shipping services, as they won’t be liable for lost shipments or products that don’t return to their warehouses.
Conclusion
Backcountry is a legit outdoor retailer with 17 years of experience. They stock quality brands, provide fantastic customer service and have a great reputation. Free shipping over $50, a generous return policy and price-match guarantee make it easy to find the right stuff at the right price. Plus, their commitment to sustainability and the environment sets them apart from other companies.
If you’re into outdoor recreation, Backcountry should be your go-to for top-notch gear!
FAQs about: Is Backcountry Legit
Q1: Is Backcountry a legitimate company?
A1: Yes, Backcountry is a legitimate company. It is an outdoor retailer, founded in 1996, that carries a wide selection of outdoor apparel, accessories, and gear.
Q2: Does Backcountry offer free shipping?
A2: Yes, Backcountry offers free shipping on orders over $50.
Q3: Does Backcountry accept returns?
A3: Yes, Backcountry accepts returns within 45 days of purchase.