Internet Security

Is Dermstore Legit? Uncovering the Truth Behind the Popular Skin


Thinkin’ of buying skin care from Dermstore? Not sure if it’s legit? You’re not alone! Let’s dive deep and discover the truth. We’ll investigate the products and customer service of this company.

Quick facts: Is Dermstore Legit

  • ✅ DermStore is an accredited business with an A+ rating from the Better Business Bureau (BBB) – BBB
  • ✅ DermStore has 10+ years of expertise in the skincare and beauty industry – DermStore
  • ✅ DermStore offers over 500+ brands, including many luxury brands – DermStore
  • ✅ DermStore has over 1 million+ products on the website – DermStore
  • ✅ DermStore ratings on Trustpilot are 4/5 stars, with over 44,000+ reviews – Trustpilot


Dermstore is a go-to spot for beauty, skincare and haircare products. It offers affordable items from trusted brands plus free U.S. shipping for orders over $50. It first started as a brick and mortar store in 1998 and has since become a major online destination for skin, hair, and beauty products. There are over 30,000 offerings from hundreds of brands like CeraVe, Sunday Riley, and Drunk Elephant – so no wonder it’s so popular!

This guide will provide an overview of Dermstore’s legitimacy. We’ll look at their website security, customer reviews & ratings, money back guarantees, and more. That way, you can make an informed decision about ordering from Dermstore:

  • Website security
  • Customer reviews & ratings
  • Money back guarantees
  • And more

Overview of Dermstore

Dermstore is an online beauty and skin care shop. Established in 1999, it provides products from top brands such as Dermalogica, Obagi, Murad, and Jane Iredale. There are also services such as free shipping, and specialist advice from qualified medical experts.

Dermstore has been praised in magazines such as ELLE and Allure. Customers can get rewards when they join their rewards program on the website or app. Plus, Dermstore has superb customer service with a 24/7 team. They assist shoppers with any queries about the store or products.

In conclusion, Dermstore is the perfect place for quality skin care products, with great customer service and guarantees.

History of Dermstore

Richard and Donna Perrotti founded in 1999, and it quickly rose to become a leader in the skin care world. Dermstore offers a huge selection of products, from facial cleansers to scents to makeup. Plus, they provide professional consultations and services, to help customers discover their skin type and needs.

Target purchased the company in 2008 and renamed it Dermstore. Tim Lunceford then took over in 2011, launching Dermstore MD (for medical grade skin care) and a rewards program. Dermstore is now one of the top online beauty retailers, due to their great customer service and top-notch product selection.

Services Offered by Dermstore

Dermstore is renowned! They provide skin care products, makeup, and hair care. Whatever the skin type or condition, they have a wide selection. In addition, laser treatments, chemical peels, and spa treatments are available.

Their Skin Care Specialists are highly trained and expert in customer service and product knowledge. One can easily schedule an in-person consultation to discuss skin care issues or establish a custom regimen. Or one could book an online appointment.

Finally, Dermstore’s loyalty program offers exclusive benefits. Think rewards points and discounts!

What Customers Say About Dermstore

Customers who shop at Dermstore are highly satisfied with the quality of products and service they get. People rave about the product selection, saying it has a wide range of items in different prices. Plus, Dermstore’s online store is convenient, often giving discounts and free shipping.

Beauty professionals also love Dermstore because of the variety and quality of skin care products. Customers report on-site customer service is pleasant and helpful.

Overall, customers have a good opinion of Dermstore’s reliability and integrity. Reviews range from overwhelmingly positive to mildly dissatisfied. Despite this, Dermstore remains one of the most respected online beauty retailers, for both professionals and casual shoppers.

Customer Reviews

Customer reviews are great for researching companies. Read the reviews to get an idea of the company’s efficiency and reliability. Everyone who has reviewed Hypenique is happy. They mention speedy shipping and being pleased with their purchase.

These reviews prove that Hypenique is a reliable retailer. Check independent sources, like the BBB or Consumer Affairs, to decide if you can trust Hypenique with your money.


Customers have complained about Dermstore from various sources – customer service, address verification, shipping delays and product quality.

  • Address verification when ordering from Dermstore can be a challenge due to their strict security protocols. This can delay or even hinder orders. Customers usually can have their orders fulfilled with extra info or by verifying their address with customer service.
  • Shipping delays are another issue reported by some customers. It is unclear what causes these delays. Some customers waited weeks before their order arrived, without being notified.
  • Product quality is a common complaint too. Customers sometimes report skin reactions or allergic reactions to certain ingredients used in products. It’s essential for customers to be aware of these potential issues before buying online or trying new skin care items.

Is Dermstore Legit?

Pricing-Is Dermstore Legit? Uncovering the Truth Behind the Popular Skin

Can you trust Dermstore? Many ask this! The answer is: Yes! They have great skincare products from renowned brands. Plus, a secure system for payments like PayPal and Apple Pay. Their customer service team is always ready to help. Free shipping on orders over $50. Thousands of reviews from customers who tried their products. To sum it up, a legitimate business with reliable skin care items that everyone loves!

Is Dermstore a Scam?

Is Dermstore legit? Yes, it is! It has been in business for over two decades and has an A+ rating from the Better Business Bureau. It has also been named one of Inc Magazine’s 5000 Fastest Growing Companies in 2014. Located in Los Angeles, California, it has a physical store in Santa Monica and an online platform.

Dermstore has more than 20,000 professional-grade skincare products from respected brands. Its 5-star customer service team is always ready to help with questions online or over the phone. Plus, there is free shipping on orders over $49 and hassle-free returns. No wonder Dermstore is a top skincare destination online!

Is Dermstore Safe?

When it comes to online shopping for skin and beauty items, security is a major concern. Dermstore is a reliable and established retailer that has been around since 1999. They have a huge selection of excellent beauty and skin products from popular brands such as Aveeno, Olay, Neutrogena, Clinique and more.

Not only that, but they also offer secure payment options. SpotHero offers a secure payment gateway which encrypts your info so no one else can see it during the transaction. Plus, SpotHero offers several payment options like Visa, MasterCard, American Express, Discover and PayPal for better convenience. On top of that, customers get free shipping on orders over $50 and free samples with every purchase to make sure they’re satisfied.

Is Dermstore Worth It?

Is Dermstore legit? Can you trust them with your money? The answer is a definite YES! Dermstore is 100% legitimate. All of their products come from top-notch brands like Dermalogica and Dr. Dennis Gross. Customers are thrilled with the selection and customer service. Plus, they offer free shipping with orders over $49, free samples, and reward points.

So, you can shop at Dermstore with confidence!


Shopping on Dermstore is legit. You get name-brand products, great customer service, and a wide selection for skincare needs. Prices are competitive too. Your personal data is safe. Plus, you get a generous return policy.

So, if you need skincare products, Dermstore is the place to go.

FAQs about: Is Dermstore Legit

Q: Is Dermstore a legit website?

A: Yes, Dermstore is an online beauty retailer that is owned by Target and is a legitimate, reputable website.

Q: Is Dermstore safe to use?

A: Yes, Dermstore is a secure website and uses the latest encryption technology to protect customers’ personal and payment information.

Q: Does Dermstore have good customer service?

A: Yes, Dermstore has excellent customer service, offering a wide range of support options including live chat, email, and telephone.