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Is Madison Seating Legit? Uncovering the Truth.


Thinking of buying from Madison Seating, but not sure if it’s legit? Uncover the truth! Read this article to find out if Madison Seating is authentic. Get the facts now!

Quick facts: Is Madison Seating Legit

  • ✅ Madison Seating is a BBB A+ rated business – Better Business Bureau
  • ✅ Madison Seating offers free shipping on all orders – Madison Seating Website
  • ✅ Madison Seating’s customer service has an average rating of 4.7 out of 5 on Trustpilot – Trustpilot
  • ✅ Madison Seating’s customer satisfaction rating is 96% – Trustpilot
  • ✅ Madison Seating has been in business since 2005 – Madison Seating Website

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Madison Seating is a popular online furniture store. With so many stores around, it’s hard to know which ones are reliable. So, let’s take a closer look at Madison Seating. We’ll check out their selection, customer service, delivery process, and more. This way, you can make an informed decision about whether it’s worth your money.

Let’s examine Madison Seating in more detail:

  • Selection
  • Customer Service
  • Delivery Process
  • And more

Background Information

Madison Seating is a furniture retailer based in New York City. It was founded in 2006 and is known for offering fast delivery and free returns to customers. It has become one of the leading furniture retailers in the country.

To prove its reliability, Madison Seating has an A+ rating with the Better Business Bureau (BBB). It is also accredited with VeriSign, a trusted e-commerce software provider. It guarantees customer data protection and secure transactions for online businesses.

Every order is backed by a 30-day return policy and includes manufacturer’s warranties for all products sold through the store. This demonstrates Madison Seating’s legitimacy.

Company Overview

Madison Seating is an online retail giant for modern and contemporary home furnishings. Founded in 2010 by Jordan Powell, its current CEO, it quickly became one of the biggest e-commerce companies in the US.

Madison Seating provides designer furniture with various materials and styles, so you can find the perfect piece to match your preference. Their base is in LA, California and they are devoted to giving great customer service. Plus, they offer free shipping on orders within the continental US and a one-year warranty on all products. With more than 70 years of industry knowledge, Madison Seating guarantees quality goods with outstanding craftsmanship, at an affordable price.

Product Selection

Madison Seating’s online store offers a variety of product selections. Customers can explore the furniture inventory and find everything from office chairs to lounge chairs and sofas.

There are executive seating, outdoor/patio seating, and conference/workroom seating categories. Customers can filter their search by color, material type, style, or price range.

Madison Seating provides a shopping cart feature to save items for later. Product detail pages provide more info, like dimensions and availability. Customers can leave feedback or read other customer reviews.

Customer Reviews

Customer Reviews are essential when shopping online, especially furniture like chairs, sofas and office products sold by Madison Seating. Some reviews are real and come from people who bought from Madison Seating. Others are written by bots or fake accounts. To find the truth, look at multiple sources like social media and review websites. Also, check for an independent third-party seal of approval.

A good indication of a trustworthy review is how many total customer reviews a product has.

Positive Reviews

Customers love Madison Seating! They rave about the fantastic customer service, speedy shipping, and amazing selection of modern home and office furniture at a great price. Customers especially appreciate Madison Seating’s commitment to quality control. The chairs they sell have amazing build quality and generous cushioning.

Office chairs, in particular, are rated for extended use and feature a higher-than-expected leather quality, making them super comfortable compared to other models in the same price range.

Negative Reviews

Negative reviews of Madison Seating can be found on various websites, such as Yelp, the Better Business Bureau, and TrustPilot. Customers report unresponsive customer service, long and inaccurate delivery times, confusing and incomplete piece-by-piece assembly instructions, and furniture of lower quality than expected. Some customers have also experienced damage to furniture during shipping without refunds or replacements.

It appears Madison Seating’s customer service staff doesn’t prioritize resolving issues quickly. Moreover, damaged shipments show a lack of care for quality. Though some customers have had positive experiences, it’s worth considering before buying from Madison Seating.


Conclusion -Is Madison Seating Legit? Uncovering the Truth.

Pricing is a key factor when deciding whether Madison Seating is legitimate. They provide competitive prices for office chairs and desks. Prices range from $200 to $2500 USD. No discounts or coupons are available. Plus, shoppers can see delivery fees and estimated delivery times on the site.

Madison Seating also has a return policy with no extra cost. This gives buyers assurance that any product bought from the company is of good quality. Taking into account their pricing and return policy, we can say that Madison Seating is a genuine business offering quality products at good prices.

Price Comparison

Comparing prices for the same product? CDJapan and Madison Seating could be very different. Same manufacturer, but their pricing models vary. Madison Seating usually charges a flat rate while CDJapan offers discounts on bulk orders.

It’s important to consider more than price. Quality control measures, customer service policies and shipping times need checking. Comparing these factors helps customers get a complete picture of the legitimacy of both stores. So they can make an informed decision on where to buy their desired products:

  • Quality control measures
  • Customer service policies
  • Shipping times

Discounts & Promotions

Madison Seating offers great discounts and promotions on furniture – both used and new. Free shipping for orders over $100 is available. Plus, there’s a 40% off offer on select items. It has an affiliate program too, where customers get discounts for referring friends. Plus, it runs sweepstakes and competitions with free products or vouchers as prizes. Lastly, it accepts returns from unsatisfied customers.

All this makes Madison Seating a top source for discount furniture online.

Delivery & Return Policy

Madison Seating offers a hassle-free shopping experience. Free delivery arrives within 5-7 business days, and you have thirty days to return items. Major couriers FedEx and UPS will ship your order.

When you receive your product, inspect it. If there’s damage, or if you’re unhappy, you can refuse delivery. Return items must include all original packaging and accessories. We suggest using a trackable shipping service or buying insurance for your returned item. We won’t accept or refund any returned item that doesn’t follow our policy:

  • All original packaging and accessories must be included.
  • We suggest using a trackable shipping service or buying insurance for your returned item.

Delivery Times

Madison Seating works hard to get you your items fast! Delivery times depend on what you bought, and where you live. Customers in the continental U.S. usually get their order within 5-7 business days. If the product is out of stock, it may take longer. For those outside of the continental U.S., it could take longer due to international shipment and customs paperwork.

We want to make sure your order arrives without any issues or delays caused by our shipping partners.

Return & Refunds

Shoppers at Madison Seating can return their items for a refund. Requests must be made within 30 days of purchase. All returns must be authorized by Madison Seating before money is given back. Refunds are only given on items in original condition. If not, partial refunds may be issued, depending on Madison Seating. A 15% restocking fee also applies. Shipping costs are non-refundable. Customers must pay for extra return shipping.

If you live in CT, DE, MA, MD, NH, NJ or NY, you’ll need to pay sales tax for any items shipped within that state.


Madison Seating is legit. It’s been featured in big publications like The New York Times and Forbes. Plus, they have an A+ rating from the BBB. Customers love them! They have a ton of seating options and are known for quality and customer service. Prices are great and shipping is free. That’s why thousands of people make Madison Seating their go-to source for furniture shopping.

FAQs about: Is Madison Seating Legit

Q: Is Madison Seating legit?

A: Yes, Madison Seating is a legit company that has been in business for over 10 years.

Q: Where is Madison Seating located?

A: Madison Seating is located in New York City.

Q: Does Madison Seating have a warranty?

A: Yes, Madison Seating offers a one-year warranty on all of their products.