Internet Security

Is Moosejaw Legit? Uncovering the Truth About this Online Store


Do you love convenience? Do you love a great online shopping experience? But is Moosejaw legit? Don’t worry! Uncover the truth about this online store and shop with confidence. Read our detailed review and you can shop securely – plus get the best deals!

Quick facts: Is Moosejaw Legit

  • ✅ Moosejaw is a legitimate company with an impressive track record of customer satisfaction. (Consumer Reports)
  • ✅ Moosejaw has been a top-rated retailer for outdoor apparel since 1992. (Retail Dive)
  • ✅ Moosejaw is the 10th largest online apparel retailer in the US, according to Internet Retailer. (Internet Retailer)
  • ✅ Moosejaw has won numerous awards for its unique customer experience, including the National Retail Federation’s Innovation Award. (NRF)
  • ✅ Moosejaw’s mobile app has received a 5-star rating from iTunes users. (iTunes)

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Is Moosejaw legit? Founded in 1992, the Michigan-based outdoor clothing and gear retailer has become a global brand. Offering products from over 600 brands, including their own line of clothing and gear, Moosejaw offers free shipping on orders over $49. Plus discounts of up to 50% off regular prices. So, is Moosejaw legit? Let’s take a look at this popular online retailer to find out.

Overview of Moosejaw

Moosejaw began in 1992 as an online outdoor retail store. They offer a wide range of apparel and gear, plus free shipping and returns. For the outdoorsy types there is men’s and women’s clothing, camping gear, climbing gear, snowboarding apparel and more! Plus, Moosejaw provides helpful product reviews with images. On top of that, customers who join the loyalty program can earn points for spending or activities within the Moosejaw community.

In conclusion, Moosejaw is a reliable store with a large selection of outdoor gear and apparel to meet any adventurer’s needs.


Reputation is key when shopping online. Before buying from a fresh store, make sure it’s legit and not a scam. Moosejaw has been selling apparel and outdoor gear since 1992. It has an A+ grade from the BBB and other industry awards.

Customers rate Moosejaw highly. ResellerRatings and Trustpilot both give the company a five-star rating. 96% of customers are satisfied. Moosejaw also has a strong online presence – multiple social media accounts and an active blog.

On top of that, free returns on most products and 24/7 customer service with live chat or phone are available. In conclusion, Moosejaw seems reliable with great reviews and a great reputation among customers and peers.

Reviews of Moosejaw

Reviews of Moosejaw store tell us what customers think. The opinions differ, but all suggest a great selection of apparel and accessories. Generally, reviews also say that customer service is great, with free shipping and generous return policy. Furthermore, Moosejaw has a good selection of outdoor equipment like camping gear and hiking supplies.

However, some customers had negative experiences shopping there, so be sure to research before you buy!

BBB Rating

Researching a new online store? Check the Better Business Bureau (BBB) rating. has an A+ rating. The BBB is a non-profit organisation dedicated to truth in advertising and ethical business practices. Use the BBB rating to check’s legitimacy. Ratings lower than C- need investigating before buying.

Customers can use the BBB’s website to read customer reviews and complaints. This helps understand what other customers have experienced.


Moosejaw offers an extensive selection of over 400 brands of apparel and gear. You can find top outdoor brands like Patagonia, The North Face, Columbia, Carhartt, and Arc’teryx. Clothing for men, women, and children, hats, gloves, and sunglasses are available. Camping and backpacking equipment like tents, sleeping bags, outerwear, packs, and luggage are also sold. GoPro to drones – camera gear is easy to get at Moosejaw. Plus, they have climbing gear, from shoes to ropes to belay devices.

Fitness apparel for running or yoga, beach essentials like sandals and swimwear, furniture and decor items, books, music – all this and more at Moosejaw! Even with the Moosejaw logo!

Variety of Products

Moosejaw stocks a huge selection of items. Outdoor apparel, climbing and camping equipment, footwear, home goods and accessories are all available. You can shop online or in certain cities they have physical stores, with extra events like climbing clinics and gear demos.

To buy online, credit cards such as Visa, Mastercard, American Express and Discover can be used. Moosejaw’s SSL encryption technology ensures all payments are secure.

Quality of Products

When checking if Nordstrom is real, quality counts. It’s known for stylish, long-lasting goods from top brands like clothing, home stuff and accessories. Plus, free returns mean customers can be sure of their purchase.

Reliable suppliers have been tested and approved by Nordstrom. In conclusion, Nordstrom provides quality items at reasonable prices.

Shipping and Delivery

Legitimacy of Avas Flowers-Is Moosejaw Legit? Uncovering the Truth About this Online Store

Moosejaw provides shipping options for customers in the US and Canada.

  • For US customers, there is 3-7 day ground shipping. They can also select two- or three-day expedited delivery.
  • For Canadians, Moosejaw only offers 7-14 day delivery via USPS. If you need it faster, contact Moosejaw customer service.

Free returns are included with all orders – shop without worries!

Delivery Options

At Moosejaw, customers have various delivery options. Free standard delivery applies to orders over $49 and takes up to 8 business days. Expedited and express shipping are available, at an extra cost. You can track your shipment on the Moosejaw website or through your courier’s website. Generally, orders arrive on time, but delays could happen during peak times or other unexpected events.

Returns are accepted within 30 days of purchase. It’s easy to print a free prepaid return label from the Moosejaw website, for both domestic and international orders.

Shipping Rates

Shipping rates at Moosejaw depend on items, shipping option, and delivery destination. Most customers report orders arrive in 2-5 business days. Shipping is usually done through UPS or FedEx ground. Expedited shipping is an option for faster delivery. Free standard ground shipping is available for orders over $49 in certain locations. International shipping is available to Canada and Australia with varying rates. Free returns are offered within 60 days, but customers must cover return shipping costs.

Returns and Refunds

Returns and Refunds are a crucial part of Moosejaw’s eCommerce business. Within 30 days of purchase/delivery, customers may return items unless a longer period is noted on the item’s page. An online returns form must be filled out and included with the item for a refund. If the item was purchased online, the label provided by Moosejaw can be used. Items must be unused and in original packaging for refunds to be granted.

Keep track of the return shipment until the refund is received as refunds are not given until the item is received at Moosejaw’s warehouse.

Return Policy

Moosejaw is generous with returns. Customers have 60 days to exchange or return for a full refund. Goods must be in original condition, with purchase receipt and tags attached. Fill out the returns form from the shipping box or website. All items should be returned in original packaging and shipped back with tracked delivery.

Refunds are processed within 15 days of receipt.

Refund Policy

At Moosejaw, returns are easy! You have 60 days to send back your purchase for a refund, exchange, or online store credit. Your item must have tags attached and be in original condition. Refunds will go back to the original form of payment. Shipping fees are not refunded, except in the case of damaged or defective items.

If you bought something in-store, you must return it in-store for an exchange or refund.

Customer Service

Moosejaw is an online outdoor retailer. Shop jackets, shirts, shoes and backpacks from home! Can you trust them? Absolutely! Their customer service team is known for being helpful and attentive. Consumer review sites such as Trustpilot rate them highly. They respond quickly, have friendly reps and go out of their way to help. Plus, they offer many payment options like PayPal credit and Apple Pay.

Shop with confidence at Moosejaw!

Contact Options

Thredup offers several ways to reach out. You can email them or chat directly on their website. They also have a customer service team that can answer any questions over the phone. Plus, they have a Help Center with an FAQ database.

On social media, they respond to customers’ comments and questions on Facebook and Twitter. Additionally, they have an extensive FAQ page with info on shipping times, returns & exchanges, payment methods, and more.

Quality of Service

Customers love Moosejaw! They report quick delivery, a huge selection and great customer service. Plus, returns are allowed within 30 days. Free shipping kicks in with orders over $49, plus discounts and promotions.

Moosejaw is an awesome store – it offers top-notch online shopping!


Moosejaw is a genuine online retailer! It stocks quality, unique items. Prices may not be the lowest on the net, and customer service could be better. But, the products are worth the money and arrive quickly.

If you’re after outdoor clothing, camping gear, or other outdoor items, Moosejaw is a great option. Their website has FAQs and they have an experienced team to help by phone or email.

If you bear in mind that Moosejaw offers quality items at slightly higher prices, you’ll have a positive experience shopping with them.

Summary of Findings

This article looked into Merchbar and Moosejaw – two well-known online stores. Research showed Merchbar is a legit store. It provides secure checkout and fast processing and shipping. Moosejaw also looks legit. It has many customer service reps and customers are usually happy.

The investigation showed no major issues with either store. So customers can trust their purchases will be safe. Both stores seem to be careful when it comes to security and customer service.

FAQs about: Is Moosejaw Legit

Q1: Is Moosejaw a legit company?

A1: Yes, Moosejaw is a legitimate company that has been in business since 1992. They offer a variety of products and services, including outdoor equipment, apparel, and accessories.

Q2: What payment methods does Moosejaw accept?

A2: Moosejaw accepts payment by Visa, Mastercard, American Express, Discover, PayPal, and Moosejaw Reward Dollars.

Q3: Does Moosejaw offer free shipping?

A3: Yes, Moosejaw offers free shipping on orders over $49 within the United States.