Considering buying jewelry from Ross Simons? You must check if they’re legit before you buy. Discover if Ross Simons is reliable for jewelry purchases. Is it trusted? Read on to find out!
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Quick facts: Is Ross Simons Legit
- ✅ Ross-Simons has been in business since 1952, according to the Better Business Bureau.
- ✅ Ross-Simons has an A+ rating from the Better Business Bureau.
- ✅ Ross-Simons has an average of 4 stars from over 10,000 reviews on Trustpilot.
- ✅ Ross-Simons has a 100% Positive Seller Rating on eBay.
- ✅ Ross-Simons has been awarded ‘Best in Service’ by the Jewelers Board of Trade.
Introduction
Ross Simons is a trusted jewelry retailer in the United States. It has been around for 70 years! Its mission is to be a “trusted partner for your jewelry needs“. Ross Simons provides good customer service and has quality pieces at budget-friendly prices. It combines craftsmanship, unique designs, and fine gems.
Shoppers will find an extensive selection of jewelry. Whether searching for a special gift or something for your own collection, Ross Simons has it all!
Overview of Ross Simons
Ross Simons is a legit jeweler. Serving customers since 1952, it’s an American-based retailer. It specializes in fine jewelry, watches and home decorations.
They offer a range of contemporary and vintage jewelry styles, along with accessories like charms, pendants, earrings, bracelets and more. Ross Simons also provide personalized items like engravings.
They are known for quality items at affordable prices. Free shipping with orders over $500, plus 30-day returns and a lifetime warranty on jewelry. They also prioritize customer service, with staff members to assist with informed decisions.
Payment options include VISA and other major credit cards for secure payments online.
History of the Company
Ross Simons is a US-based jewelry retailer. It began in 1952, with just one store in Providence, Rhode Island. Now, it’s an online destination for jewelry, watches, home décor and more. It’s a family-run business, with stores in Providence, Cumberland, Avon, Garden City and East Windsor.
Ross Simons is known for its high-quality products at competitive prices. Plus, they offer free shipping on orders over $250 and complimentary gift wrapping. They also have a satisfaction guarantee: if you’re not happy, return the product within 30 days for an exchange or full refund. This commitment to customer service has built strong relationships with customers.
Company Reputation
The repute of Ross Simons is essential when deciding if they are a legitimate jewelry retailer. They have been in business since 1952 – becoming a dependable source of fine jewelry and watches. Their collection includes famous designers such as Roberto Coin, Carolyn Pollack, Baccarat and more.
Ross Simons has earned an A+ rating from the BBB. Moreover, they guarantee satisfaction with all purchases. On top of that, all products come with free shipping and free returns up to 60 days after purchase. As a result, their company reputation is excellent.
Products Offered
Ross Simons is a legit jeweler with a huge selection of jewelry. From diamond rings to designer earrings, they have both fine and fashionable pieces.
They have an awesome selection of watches too, with popular brands like Cartier, Movado, TAG Heuer and more.
Plus, they have unique home decor like vases, sculptures and wall art made from precious metals and stones. Ross Simons even carries loose stones, which can be used to customize existing jewelry or make something new. Customers get the freedom to choose their perfect design without sacrificing quality or cost.
Customer Reviews
Customer reviews can uncover much about the service and quality of Ross Simons. It’s vital to find recent reviews from dependable sources. Good sources could be independent review websites such as Yelp or Google Reviews. Also, check out customers’ experiences on social media platforms like Facebook or Instagram.
Be sure to read both positive and negative feedback. Also, take note of their response rate to questions and complaints. This will give you an idea of how they value their customers. In the end, customer reviews offer important info on whether it’s a legitimate jeweler to do business with.
Online Reviews
Online reviews give insight into how customers see Ross Simons. Many customers compliment the quality of their jewelry pieces, customer service, and secure payment portals. Plus, they have a user-friendly website, with helpful product descriptions and images. Free shipping in the US and Canada is an extra perk!
On the negative side, some customers report long wait times for custom pieces and problems tracking orders due to website glitches. It’s key to remember that even reliable companies have growing pains. In general, Ross Simons has a good reputation for fine jewelry retailing.
Customer Testimonials
Researching customer testimonials for Ross Simons jewelry offers insight on the company’s legitimacy. Reviews are a mix of good and bad experiences. Many customers are satisfied with the jewelry quality, customer service and delivery speed. Other reviews complain about the prices being too high and lack of transparency on return policies.
When considering reviews, factor in any fees such as financing or delivery. These may not be clear during checkout, but add up over time. Verify any information you receive regarding returns and shipping times to ensure accuracy before the item arrives. With careful research, customers can trust Ross Simons is a legitimate jeweler offering quality items at reasonable prices.
Pricing
Pricing is an important factor when considering whether a jewelry retailer is legitimate. Ross Simons is a trusted name in this industry since 1952. They have something for everyone – engagement rings, fashion jewelry, etc. Prices range from under $100 to a few thousand dollars. They are very competitive compared to other jewelers. Plus, customers can get discounts or sales.
Ross Simons also offers free shipping on orders over $250 and financing options. This makes them a great choice to find quality jewelry at competitive prices.
Quality of Products
Ross Simons is a legit jeweler that’s been around for over 70 years. They offer a huge selection of fine jewelry – from classic diamond rings and necklaces to pieces inspired by the latest trends. Their jewelry is expertly crafted with genuine gemstones, diamonds, and precious metals of high-quality. Plus, all Ross Simons purchases come with a cert of authenticity and a two-year warranty.
Also, they provide designer goods from brands like Pandora, Tacori, and Roberto Coin. This means customers can find pieces that are as unique as they are stunning. Plus, excellent customer service comes with each piece, since it goes through rigorous manufacturing protocols before being sold. With these assurances in place, buyers know that when they shop at Ross Simons, they’re investing in modern luxury with timeless appeal.
Price Range
When considering Ross Simons as a legitimate jeweler, price range is important. They have a wide variety of pieces. From everyday jewelry to luxury items, prices range from a few hundred dollars to over $50,000. This means customers can find something at almost any budget. They even offer financing and payment plans. This makes it easier to purchase high-end items without breaking the bank.
Ross Simons is definitely worth considering for those who want luxury on a budget!
Shipping and Returns
At Ross-Simons, we do our best to make sure our customers are pleased with their purchases. We provide a range of shipping options to meet various needs. All orders are sent with a safe courier service and must be signed for on delivery. US orders normally arrive in 5-7 business days but international orders may take longer.
We have a Return or Exchange policy allowing customers 30 days from purchase to return unused items for a full refund or exchange. All returned items must come with the original sales receipt and be in their original, undamaged state. Refunds will include all applicable taxes and delivery fees, unless stated otherwise at the time of return. Customers must pay for return/exchange shipping if items are sent from outside the United States.
For many years, thousands of customers have trusted Ross Simons for quality, selection, and unbeatable value, both online and in stores. This makes us one of the most respected jewelers in the industry today!
Shipping Times
Shipping from Ross Simons varies depending on your choice at checkout. Generally, domestic orders are sent out in 2-8 business days. Some locations may take longer than others, and may need extra processing. Express shipping is available for a fee, and this may reduce delivery time.
For returns, you have 30 days! During this period you can return items for a full refund, or exchange them for another item of equal value with no fee.
So, Ross Simons has good shipping times and a helpful return policy. This means customers can buy from them knowing they get quality products and services.
Return Policies
Ross & Simons is a legit jeweler. They offer quality jewelry from popular brands. The return policy is very generous and guarantees customer satisfaction.
You can return items within 60 days for a refund, credit, or exchange. It must be in original condition and have all the packaging and paperwork. Non-jewelry items such as wedding gifts, lighting fixtures, home accessories, apparel, and bedding can be returned within 6 months. Personalized items like nameplates aren’t returnable. Contact customer service for an RMA before returning an item. Shipping costs are paid by the customer, unless otherwise requested.
Conclusion
Finally, Ross Simons is the real deal! They provide top-notch items at a cost-effective price. You can find a vast selection of fine jewelry, watches, and gifts. Some pieces are classic, while others are trendy. All products receive quality-control checks before they ship. Plus, they offer a lifetime warranty, so any troubles are taken care of quickly.
With superb customer service and many choices, Ross Simons should be your go-to for jewelry buying!
FAQs about: Is Ross Simons Legit
Q1. Is Ross Simons a trustworthy company?
A1. Yes, Ross Simons has earned a reputation as a reliable and trustworthy retailer since 1952. The company is part of the BBBOnline Reliability Program, and is also a member of the Jewelers of America.
Q2. Does Ross Simons offer quality jewelry?
A2. Yes, Ross Simons offers a wide range of high-quality jewelry pieces from some of the most renowned designers and manufacturers in the business.
Q3. Does Ross Simons offer a warranty on their jewelry?
A3. Yes, Ross Simons offers a one-year warranty on all jewelry purchases. The warranty covers any manufacturing defects and repairs.
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