Internet Security

Is Rugs.com Legit? Here’s What You Need to Know

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Rugs.com? Worth buying from? You must be sure first! Here’s the facts you need to make the right decision with your money. Read on to learn more!

Quick facts: Is Rugs.Com Legit

  • ✅ Rugs.com has a 4.3 out of 5-star rating on Trustpilot (Source: Trustpilot).
  • ✅ Rugs.com has an A+ rating and accreditation with the Better Business Bureau (Source: BBB).
  • ✅ Rugs.com has been operating since 2014 (Source: The Spruce).
  • ✅ Over 50,000 customers have reviewed and rated their products (Source: The Spruce).
  • ✅ Rugs.com offers free shipping on orders over $49 (Source: Rugs.com).
  • Company Background

    Rugs.com is an online shop that sells rugs, carpets and other similar items. It was set up in 2017 by Arash and Mariam Abasi. Their ambition was to create a store offering customers a wide range of high-quality rugs at reasonable prices.

    Rugs.com is based in the United States and produces its rugs in countries such as India, Pakistan, Turkey, China, Belgium, the Netherlands and Nepal. Orders can be placed on the website or on the phone. Customer service reps are available to answer questions about the types or styles of rugs.

    For orders over $499, Rugs.com offers free shipping across the US. They also provide multiple delivery options for those needing their orders quickly. Their 30-day satisfaction promise means customers can return or exchange the item without extra costs or fees.

    Who owns Rugs.com?

    Rugs.com is an online retailer of area rugs and other home furnishings. It is owned by Shopify, Inc., an e-commerce platform that offers products and services for businesses. Shopify was founded in 2004 and Rugs.com has been using their technology since 2013.

    Rugs.com has a vast selection of quality rugs from renowned brands such as Safavieh, Karastan, Ruggable, Aga John Oriental Rugs, Feizy Rugs, and Tufenkian Outlet Rugs. There are thousands of options to choose from, even traditional handcrafted rugs from Iran. So, whatever your d├ęcor aesthetic is, you’re sure to find something at Rugs.com!

    What is Rugs.com’s history?

    Rugs.com is an e-commerce home decor site that has been around for two decades. Owned and operated by Jaipur Living, Inc., a leader in the home fashion industry located in Los Angeles. The purpose of Rugs.com is to make it easier for customers to find the perfect rug for any room.

    Their selection includes handmade area rugs, modern carpets, and contemporary throw rugs which can be bought off the website and shipped within 24 hours. Plus, free shipping within the US on orders over $99. A return policy is also in place for customer satisfaction.

    Helpful resources such as buying guides and style tips are available so customers can get what they need without any guesswork.

    Reputation

    Rugs.com is a reliable online store since 2010. They sell quality rugs at reasonable prices. Customers appreciate the high-quality items, fast shipping and great customer service. The website is transparent about return policy and shipping costs. Plus, customers can view reviews and ratings of products. There’s also a secure checkout system with multiple payment options for safety.

    These factors make Rugs.com a trustworthy online store for great deals on quality rugs and accessories.

    What do customers say about Rugs.com?

    Customers love shopping at Rugs.com! The website has a 4.6-star rating on consumer review sites. Customers appreciate the wide selection of rugs, helpful customer service, and quick delivery. Plus, they get pictures and videos that show how each rug is packaged before shipping.

    It’s clear that Rugs.com offers quality rugs and reliable customer service at good prices. But, it’s still important to research any company before committing to a purchase. Real people share their experiences online, so there’s plenty of positive feedback available.

    Are there any complaints against Rugs.com?

    Rugs.com is a well-known online rug store. They have been in business since 1998. Customers can find a lot of different styles, like traditional, contemporary, transitional, abstract and more.

    Customers have given Rugs.com great reviews on Google Reviews and Trust Pilot. Most customers were happy with their purchase and the customer service. Though, there have been a few complaints regarding slow shipping and product quality. Despite this, the satisfaction rate remains very high.

    Product Quality

    Rugs.com is a reliable source for quality rugs and home decor pieces. They claim that all items are made with the finest materials, resulting in beautiful and durable products. Plus, they offer a customer satisfaction guarantee! All products are inspected before leaving the warehouse. Furthermore, customer reviews are available on their website.

    To sum it up, Rugs.com is known for its great selection of high-quality rugs and home decor items, at affordable prices. You can shop confidently knowing you’re getting only the best!

    What types of rugs does Rugs.com offer?

    Rugs.com is the place to shop for all your rug needs! With a wide selection of sizes, shapes, and styles, you’ll find contemporary, modern, traditional, and outdoor rugs. Plus, check out their intricate machine-made designs and handmade Persian and Oriental creations. Shopping on a budget? Get discounts in their Daily Deals section each month.

    With indoor and outdoor rug options, Rugs.com has something for any room in your house!

    How are the quality of the rugs?

    Rugs.com grade their quality of rugs through a thorough process. For each rug sold, a professional grader checks it in person. They examine the rug for:

    • Style
    • Knottiness
    • Size
    • Shape
    • Color accuracy
    • Manufacturing techniques
    • Cleanliness

    The grader then gives each category a score. This score is used to grade each rug from A to D, with A being the best. Consumers then know what quality to expect when they buy the rug.

    Pricing

    Conclusion-Is Rugs.com Legit? Here

    Shoppers at Rugs.com have a fantastic selection of rugs–from classic to contemporary. Plus, they offer competitive prices. First-time buyers and loyal customers get discounts, so you can score quality rugs for less. Prices range from designer rugs to smaller area rugs.

    One thing to keep in mind: Free shipping over $50, but orders under this amount will be charged a small flat shipping fee. Keep this in mind when budgeting!

    Are the prices competitive?

    Hotwire does it best when it comes to finding low prices on Rugs.com. They have strong encryption to protect your financial information. Plus, they offer fraud protection and monitoring services. And, a Low Price Guarantee of up to 10%. That means Hotwire will match or beat any qualified competitor’s price. You can be sure you’re getting the best deal and staying secure when shopping on Rugs.com with Hotwire.

    Are there any discounts or promotions?

    At Rugs.com, we have lots of discounts! Look out for any special offers, coupon codes, and free shipping deals when you purchase. We also offer a price match guarantee. If you find a lower price on the same product within 30 days, we’ll refund the difference.

    For our trade customers, there’s even more savings with a special discount program.

    Delivery and Returns

    Rugs.com takes delivery and returns seriously. Orders placed before 8PM EST may be shipped same day. Customers can choose from free ground delivery to expedited delivery. They can track their order at any time on the order tracking page or by calling customer service.

    Returns are accepted within 30 days of receipt and a complimentary return label is provided, so no extra fees or costs occur. Plus, there’s a money back guarantee!

    How quickly does Rugs.com deliver?

    Rugs.com is the go-to shop for quality rugs and carpets. Many styles, colors and materials available. Plus, free shipping in the US! Orders over $299 arrive within 2 days. Expedited shipping is also an option. Delivery time for continental US usually takes between 2-6 business days.

    For an added fee, select items offer “White Glove” delivery. This includes unpacking, setup and disposal of packaging materials. It generally takes 3-5 business days after item ships.

    What is the return policy?

    Rugs.com offers a 30-day return or exchange window. To be eligible, the rug(s) must be sent back in their original condition, along with all original tags and packaging. Customers are responsible for the cost of shipping returns and exchanges, even within the first 30 days. Refunds are usually issued to the original payment method used at purchase within 3-5 business days.

    If a customer purchased a rug through financing, they should contact their financing company during the 30-day return period to learn how to get a refund.

    FAQs about: Is Rugs.Com Legit

    Q1: Is Rugs.com a legitimate website?

    A1: Yes, Rugs.com is a legitimate website. We offer a wide selection of rugs from top brands and provide excellent customer service.

    Q2: What payment methods do you accept?

    A2: We accept all major credit cards, PayPal, and Apple Pay.

    Q3: Does Rugs.com offer free shipping?

    A3: Yes, we offer free shipping on orders over $50.