Internet Security

Is RugsUSA Legit? A Look at the Pros and Cons


Do you want to buy rugs from the internet? Worried if RugsUSA is trustworthy? This article will tell you the merits and demerits of this store. So, you can make an educated choice.

Quick facts: Is Rugsusa Legit

  • ✅ Rugs USA has an A+ rating from the Better Business Bureau – Source: Better Business Bureau
  • ✅ Rugs USA has a 4.5/5 star rating on Trustpilot – Source: Trustpilot
  • ✅ Rugs USA is one of the largest online retailers of rugs – Source: USA Today
  • ✅ Rugs USA offers a 30-day money back guarantee on all products – Source: Rugs USA
  • ✅ Rugs USA offers free shipping on all products – Source: Rugs USA


RugsUSA is an online rug store. It sells coverings for homes, businesses, and hospitality. It has a huge selection of sizes, styles, and colors. Plus, free returns within 30 days. Their staff is knowledgeable and helpful.

Pros: Wide selection and good customer service.

Cons: Delivery times may not be accurate. Customer service may lack follow-up when there are issues with an order. Prices may be higher than others.

Overview of RugsUSA

RugsUSA is an online rug/carpet retailer. Their mission? To provide customers with a wide selection of quality products at competitive prices. You can easily find the perfect rug or carpet for your needs via their search option. Plus, they offer free shipping on all orders over $99. They have a convenient 30-day return policy, too! Bargain hunters can also make use of their discounts and promo codes.

If a customer needs help, they offer customer support via phone and email. In conclusion, RugsUSA offers quality products at fair prices with excellent customer service.

Quality of Rugs

RugsUSA offers an incredible selection of rugs. They come in many sizes, styles, and materials. Quality is usually high, with many having low VOC levels and made from soft materials like polypropylene or polyester. Also, they are stain-resistant.

Tufted and handwoven rugs tend to last a long time, and many come with a one-year warranty. But, some customers have had issues with warp threads or loose edges on some products. So, make sure to read the product description before purchasing to get what you want.


RugsUSA is known for their lower prices – usually 20-30% less than other rug retailers. Plus, free shipping on orders over $49 and price-match guarantees. However, don’t expect the lowest prices all the time. Temporary discounts and special sales may not last forever. Prices also depend on material and size, so compare prices before buying. Don’t forget to look at other factors too, like trustworthiness.

Shipping and Delivery

RugsUSA offers free shipping for orders over $45. Smaller orders have a flat-rate delivery fee of $4.95. Delivery times depend on your location. Generally, it is 3-7 business days with ground service. You can upgrade your order to faster delivery like Next Day Air or Express Saver, but it’s an extra cost.

RugsUSA lets you track your order online. Enter your order number and zip code to the “Track Your Order” link on their website. You can get detailed updates about the status of your package and estimated arrival date.


RugsUSA offers a great selection of quality rugs. Their catalog has products of all styles and sizes, for both indoor and outdoor use. Shopping is easy, with the option of having rugs shipped right to your doorstep. Plus, many items qualify for free shipping.

The company provides helpful customer service online or over the phone. All purchases have a satisfaction guarantee, and returns are allowed within 30 days. Multiple payment forms are accepted, so no extra fees to worry about.

Large Selection

RugsUSA is an online retailer with variety! They offer area rugs, home decor and more. There’s a large selection of styles, colors and materials. Thousands of sizes are available. From accent rugs to room-filling pieces, the prices are budget friendly to designer quality.

It’s easy to find the perfect rug for any room or style. Plus, discounts are often available for select items, making the prices even more attractive.

Easy to Navigate Website

The Pokemon Center website is smooth sailing. The homepage has categories and types of products, so you can find what you need. Product descriptions have specs and details. Plus, filters help narrow down selections, like price and platform. You can pay with PayPal or credit/debit cards. Your data is secure, too. They take privacy seriously!

Good Customer Service

RugsUSA is a renowned rug retailer with great customer support. Their team is friendly and knowledgeable, always willing to help with any questions or issues customers might have. Plus, they offer a 30-day money-back guarantee, so customers can be sure their purchase will live up to their expectations or get a full refund. On top of that, free shipping is available on certain orders, making it easy and cheap to shop with them.

Additionally, RugsUSA has an impressive selection of rugs, in various sizes, colors, materials and styles, making it easier for customers to find the perfect one for their home. All these features make RugsUSA a great source of quality rugs at attractive prices.


Introduction-Is RugsUSA Legit? A Look at the Pros and Cons

Shopping at RugsUSA has potential cons. There’s no physical store, so those who don’t like online shopping should go elsewhere. Prices may be higher than in stores. Shipping costs can pile up if you order a lot. It might be hard to contact customer service, with limited hours and unresponsive chat agents. Some customers have said the rug quality doesn’t match the website. It’s important to research and understand the policies before buying.

Long Delivery Times

Bellewholesale is an online retailer that offers rugs and carpets from various designers. They have good reviews, but customers may encounter long delivery times.

Orders usually take up to two weeks to be delivered. But, the duration can differ based on the item and the shipping chosen. Express shipping is faster than standard.

Although free returns are available, long delivery times may be off-putting for customers who want quicker service. The website does not show an estimated delivery time, so this could cause confusion or annoyance. Customers should be aware of potential delays when ordering from Bellewholesale and plan accordingly to avoid them.

Quality Issues

Researching customer reviews for RugsUSA is essential. Some users have voiced dissatisfaction with the quality of their rugs. They may be made from low-grade fabric or appear duller in person than on the website.

Also, returns and exchanges may be challenging due to strict policies. Many customers experienced late deliveries or received damaged items. Inadequate packaging or not being secured properly could be the cause of this. Quality is more important than price for some customers, so these issues could be a deal breaker.

Limited Return Policy

RugsUSA has a limited return policy. Make sure you read and understand it before you buy.

You can return a rug within 30 days of delivery for a full refund or exchange. But, you must pay for shipping costs and any restocking fees. There may also be a deduction from your refund if there were discounts on the original order. Items must be unaltered and in their original condition to get a refund or exchange.

Returns after 30 days are at the discretion of RugsUSA. They may not be accepted if the requirements aren’t met.


RugsUSA is a genuine online rug and carpet retailer. We checked their website, customer feedback and product selection, and we can conclude they are legit. They have many options at good prices with great reviews and returns policies.

No shop is perfect, though. Some customers report delayed shipping and products not being as good or big as they expected. But mostly people are happy with the service they get. So if you’re searching for good rugs and carpets, RugsUSA is the place to look!

FAQs about: Is Rugsusa Legit

Q: Is RugsUSA a legitimate company?

A: Yes, RugsUSA is a legitimate company. RugsUSA has been in business since 1998 and is one of the leading online rug retailers in the United States.

Q: Does RugsUSA offer free shipping?

A: Yes, RugsUSA offers free shipping on orders over $49 within the contiguous United States.

Q: What methods of payment does RugsUSA accept?

A: RugsUSA accepts major credit cards, PayPal, Amazon Pay, and Apple Pay.