Ever ponder if Shoes.com is genuine? You’re not alone! There’s a lot of online retailers, making it tough to tell who is real. Let’s uncover the truth about Shoes.com in this article.
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Quick facts: Is Shoes.Com Legit
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Introduction
Shoes.com is an online shoe store. It has many types of shoes, like running shoes, sandals, and heels. People love Shoes.com for its fast delivery times and large selection. But is it safe to buy shoes there? We answer that question here. We also provide tips so you can shop with confidence.
History of Shoes.com
Shoes.com – an online footwear retailer since 2000! Founded by Don and Andy Ressler, two brothers who have always been shoe fans. Shoes.com offers designer shoes for a great price. Also, bags, backpacks, and socks plus much more.
In the past, their loyalty program gave customers points for purchases in-store and online. These points were able to be used for future shopping or free shipping. This was discontinued as the business grew bigger. But, customers remain loyal because of their great customer service and unique products at competitive prices.
Founded in 1999
Shoes.com was established in 1999 in North Carolina, USA. Since then, it has become one of the biggest online stores for shoes and other fashion items. It offers a huge selection of designer labels and brands, as well as its own collection. The company is devoted to giving top-notch customer service that surpasses expectations and guarantees satisfaction with every purchase.
Shoes.com provides free shipping within the US and Canada for orders over $75. This makes it an attractive choice for those who want to buy high-end fashion items without spending too much. Shoes.com is a trustworthy online shop that offers genuine merchandise at reasonable prices and remarkable customer support.
Merged with DSW in 2017
In 2017, Shoes.com and DSW (Designer Shoe Warehouse) joined forces. This merger gave Shoes.com access to over 500 stores across the US and Canada, making it one of the largest online retailers in North America. The company was then rebranded as Shoespowered by DSW and aims to give customers a smooth shopping experience – online or in-store.
The merger also gave Shoes.com access to an array of designer shoes and apparel from top brands like Nike, adidas, Converse, Puma and more. Plus, Shoespowered by DSW offers free shipping for orders over $35 and free returns within 60 days of purchase.
The agreement between Shoes.com and DSW has brought together two well-known companies that offer quality products at reasonable prices. As part of the merger, Shoespowered by DSW looks to keep offering an ever-changing selection of shoes – from activewear to dress shoes – to meet their customers’ needs at prices that will make even the most thrifty shopper happy.
Reputation of Shoes.com
Shoes.com is a renowned online shoe store with millions of customers. But is Shoes.com legit? It depends on what you mean by “legit”. In terms of delivery, customer service response and reliability, Shoes.com has a solid track record. Plus, its product quality is great – offering a wide range of shoes from renowned brands such as Nike and Adidas. Customers can also return their purchases within 30 days if not satisfied.
Additionally, Shoes.com has taken measures to ensure customer data security – like strong encryption technology for online transactions, secure firewalls and virus protection software on its network systems. This builds customer trust and shows its commitment towards security and customer satisfaction.
Reviews from customers
When judging a website’s validity, customer feedback is key. Those who have shopped on Shoes.com before can give insight into their experience. Reviews can be good or bad; they can range from praising the selection and customer service, to people saying their orders never arrived or the size was not as expected.
Therefore, it is important to read all reviews, on the company’s website or third-party sites, before making a decision. Recent reviews are usually the best reflection of what is going on now.
BBB rating
The BBB, or Better Business Bureau, is a non-profit. It rates companies from A+ to F. It looks at trustworthiness, customer service, and transparency. These ratings help decide how legit an online shoes store is.
Shoes.com has an A+ from the BBB. This means they have good customer service and are trustworthy. Customers can buy from them without worry about fraud or bad service.
Trustpilot rating
Trustpilot is an online review platform that lets people give honest feedback about products and services. It was established in 2007.
Shoes.com has a Trustpilot rating of 3/5 stars, with over 400 reviews from verified customers. This suggests customers are content, yet there are negative reviews too.
Many customers have griped about the return policy and customer service quality. They allege they were charged for returns, and experienced long delays when trying to resolve their order issues. Though these issues show Shoes.com may not be 100% dependable, they have responded to most negative reviews promptly. This shows their commitment to handle customer complaints.
Security of Shoes.com
Security is a top priority at Shoes.com. To protect customers’ personal data and website from unauthorized access, data breaches, fraud, malware, and other malicious activity, Shoes.com takes sophisticated measures.
For example, they use Secure Socket Layer (SSL) encryption to keep customer data safe when making purchases online. SSL encrypts data packets before they are sent over the internet. Only authenticated users can access customer accounts and order details.
Shoes.com also implements two-factor authentication processes. This involves entering a unique code sent to their mobile device to securely log in to their account or make a purchase.
These security measures help ensure Shoes.com is a safe place for customers to shop online.
Payment security
At Tvidler, we take payment security very seriously. We use SSL encryption – an industry-standard form of encryption – for all payment info. Plus, we process all orders through PayPal or major credit cards, such as Visa and Mastercard.
We also have an up-to-date privacy policy that explains how customer data is used and protected. Even if you don’t use our PayPal or credit card payment options, we still use industry-standard practices to encrypt your info and keep it safe.
Data security
Data security is a must when analyzing a website’s legitimacy. Especially for buying shoes. Shoes.com promises secure data via the encrypted Secure Sockets Layer (SSL) technology. It encrypts credit card info and other personal data for online communication. Sensitive info isn’t sent over email and access to it is restricted.
Shoes.com also offers various payment options such as Visa, Mastercard, American Express and PayPal. This adds an extra layer of security to customers’ financial details.
Shipping security
Shopping with Shoes.com? Don’t worry! They have security measures in place to protect you. You get different shipping options and services, each with a tracking number. This helps you keep track of your item’s delivery journey. Plus, orders are shipped in discreet packaging, so no one else can open it. All these measures show Shoes.com’s commitment to customer safety and satisfaction.
Conclusion
Shoes.com is a legit online shoe seller that offers a wide range of brand-name shoes at good prices. It had some customer service issues, but they seem to result from a 2017 merger with ShoeBuy and the changes in operation.
Since then, Shoes.com has worked on improving customer service and delivery speed. And, shoppers have said good things about them.
So, if you’re shopping for quality shoes at decent costs, Shoes.com could be your pick. However, it’s best to do your own research before buying from an online store.
FAQs about: Is Shoes.Com Legit
Q. Is shoes.com a legitimate website?
A. Yes, shoes.com is a legitimate website. The website is owned by the global footwear and apparel retailer, Foot Locker Inc.
Q. Does shoes.com have a secure payment system?
A. Yes, shoes.com has a secure payment system in place to protect customer orders. All payments are made through a secure checkout and protected with SSL encryption.
Q. Does shoes.com offer free shipping?
A. Yes, shoes.com offers free shipping on orders over $75. For orders under $75, there is a flat rate shipping fee.