Internet Security

Is TicketCity Legit? Uncovering the Truth Behind the Online Ticket Platform


Searching for reliable tickets for your upcoming event? No need to look further! TicketCity is here! It promises a secure ticketing experience – is this true? Get the scoop in this article! Uncover the reality behind the online ticket platform.

Quick facts: Is Ticketcity Legit

  • ✅ TicketCity is the oldest ticket marketplace in the US, established in 1990 – TicketCity
  • ✅ TicketCity has served over 5 million customers – TicketCity
  • ✅ TicketCity has an A+ rating with the Better Business Bureau
  • ✅ TicketCity offers a 200% money-back guarantee on all purchases – TicketCity
  • ✅ TicketCity has an average customer satisfaction rating of 4.8/5 based on 8,000 reviews – TrustPilot

Overview of TicketCity

TicketCity has been around since 1990. It’s an online ticket platform offering a range of events, from concerts to sports games and theatre shows. It’s one of the US’s most popular ticket websites, but it has had some controversy. Customers have complained about event listings and worried their tickets may be counterfeit.

To give customers answers and put their doubts to rest, this post takes a closer look at TicketCity. We’ll look at its legitimacy, legal standing as a ticket seller, customer support and user experience. TicketCity claims to offer “The Best Events at the Best Prices,” so let’s find out if it’s true.

History of TicketCity

TicketCity has been in the ticketing biz for over 25 years. It’s based in Austin, Texas and launched its website in 1995. Its mission is to give fans access to awesome live entertainment! It’s won many awards – like one of the Top 10 U.S. Online Resellers from Pollstar Magazine and a Best Regional Ticket Company from Inc Magazine in 2018.

To keep customers safe when buying online, TicketCity uses a 256-bit SSL encryption protocol. Plus, their transaction process includes collecting both buyer and seller info, which follows industry standards. Lastly, their automated fraud detection system flags any suspicious activity for review before approving purchases.

Services offered by TicketCity

TicketCity is an online ticket brokerage platform. It gives customers a reliable and secure way to get tickets for events, including major sports events, concerts, theater performances and other live entertainment. TicketCity offers hard-to-find seats, premium seating options, suite rentals and discounted tickets.

They add extra services with every purchase:

  • Free delivery of eTickets
  • Mobile ticketing
  • Fan protection insurance for lost or damaged tickets or event cancellations
  • 24/7 customer service via phone or email

TicketCity provides discounts and promotions throughout the year.

Reputation of TicketCity

TicketCity is an online ticket platform offering tickets nationwide. Since 1990, they’ve been around, and their website and customer experience get great reviews.

Although the internet changes rapidly, reviews of TicketCity help you decide if you can trust them. They have high customer satisfaction ratings and strong online security measures. Plus, TicketCity offers discounts on sports and entertainment tickets if you buy through them.

User reviews show that TicketCity provides an excellent ticket buying experience. They’ve built a good reputation for reliable service over the years.

Reviews from customers

Customers can trust TicketCity – reviews prove it! Most reviews are positive, praising TicketCity for good customer service, quick delivery, and a secure website. Customers feel safe using their credit card and buying tickets through the online platform. Even though TicketCity is an online ticket broker, many customers feel like they’re dealing with a ticket office. It’s clear that TicketCity is a legitimate place to purchase tickets.

BBB rating

The Better Business Bureau (BBB) is a non-profit that evaluates businesses. TicketCity has achieved the A+ BBB rating, one of the highest ratings. This means TicketCity is a reliable online ticket platform. Customers’ money and information is secure with TicketCity.

The BBB rating also shows that TicketCity stands behind its products. Refunds are processed quickly, the website is accurate, and warranties are honored. Customers can be sure that their orders are safe with TicketCity.

Industry reputation

When looking for a Kickscrew alternative, there’s one essential factor – the online ticket platform’s reputation. TicketCity provides clear info on their services and customer reviews, giving customers confidence. It’s one of the most respected and longest-running companies in the secondary ticket industry, with loyal customers. Plus, they provide customer service 24/7 and a hassle-free money back guarantee if you’re not happy. They’re certified by NATB and registered with BBB, showing their commitment to ethical business practices.

Security and Reliability

Safety and trustworthiness are two crucial aspects when analyzing any online ticket platform, like Ticket City. The most important factor is the protection of payment info and data. TicketCity has spent lots of time and resources in safeguarding user data. They use 256-bit SSL encryption technology to stop unauthorized access. All payments made through the site are fully secure and encrypted for maximum protection. Moreover, TicketCity has been certified by Trustwave’s Trusted Commerce program, a major industry standard for online security.

Not just that, Ticket City also promises great customer service. Every purchase comes with a 100% money-back guarantee should something unexpected happen with your tickets upon delivery or at the event. Plus, their Customer Service team gets good reviews for their knowledgeable representatives who are always prompt in responding to customers.

Keeping these two vital aspects in mind, users can be certain that TicketCity is a legitimate and reliable online ticket platform.

Payment security

Payment security is key when researching TicketCity. They offer safe payment methods, like credit cards, PayPal, and Apple Pay. Plus, their partner Verified by Visa backs all payments with Fraud Protection. All tickets purchased on are held securely. So, no worries about stolen or altered tickets or getting scammed.

Refund policies

TicketCity’s refund policies are essential for customers when using the online ticket platform. Refunds are allowed according to the Terms and Conditions. Reasons for which a refund can be applied include: event cancellation/postponement, refusal of entry, or buying duplicate tickets.

All refund requests must be made within seven days of the order. In case of not reaching the event or ticket issues at the event, customers must contact TicketCity customer service within three days of purchase. Refunds will be sent back through the same payment method used for the purchase, and take up to 30 days to process.

Customer service

TicketCity is renowned for their customer service. Customers adore their helpful, informed staff – they go the extra mile to make sure every customer is satisfied.

TicketCity offers a 24/7 service helpline and a comprehensive help center with answers to queries. Plus, they provide detailed FAQ pages and regular emails with fresh details about upcoming events and tickets. Furthermore, TicketCity is part of the National Association of Ticket Brokers (NATB). This means customers can trust that their transactions are safeguarded by the NATB’s Code of Ethics.

All in all, TicketCity delivers terrific customer service, making them a dependable ticket platform.


Introduction-Is TicketCity Legit? Uncovering the Truth Behind the Online Ticket Platform

Researching “Is TicketCity Legit?” is important.

TicketCity offers a wide selection of tickets with both retail and discounted prices. These prices depend on the event, location and seating. Prices can be quite different.

TicketCity also has a “Price Match Guarantee“. This promises to match the price of any ticket from any verified ticket source – like ticket brokers, fan clubs and season-ticket holders. Plus, they offer coupon codes for extra savings on selected tickets.

To find the best deal for your ticket needs, research different events and locations with TicketCity’s many choices of tickets and discounts.

Ticket prices

Aoeah is a legit ticket platform. It provides customers great prices on tickets. It has partnered with the largest secondary ticket markets in the world, allowing them to offer competitive prices.

Aoeah also gives exclusive discounts. Prices listed include all taxes and fees. No hidden surprises! The final price won’t change at checkout.

In conclusion, Aoeah’s great ticket prices make it a safe and reliable platform.

Comparison with competitors

TicketCity has been on the market for more than 30 years. It offers access to tickets for sports and entertainment events all over the world. People turn to TicketCity because of its secure payments and best prices. But they still wonder if it’s legitimate.

In this article, we’ll compare TicketCity with its competitors. We’ll look at ticket availability, reliability, customer service and prices. We’ll also give tips on how to save money when buying tickets. So you can decide which platform is best for you.

Additional fees

TicketCity buyers may be surprised by extra fees. Depending on the event, there could be different fees. Aside from the service fee, take into account shipping fees and taxes. The price of a ticket may change due to time limit or increased demand. Double-check the final price before buying.

TicketCity has a low-price guarantee so customers get the lowest price on tickets.


TicketCity is a trustworthy online ticket provider for events like concerts, sports, and theater. They offer a great variety of tickets from dependable sellers. What really makes them stand out is their unique features, such as e-ticket delivery and user reviews.

Therefore, TicketCity is among the best ticket vendors. It’s reliable, has great customer ratings, and has features that make it one-of-a-kind. However, it’s still important to read customer reviews prior to buying tickets on TicketCity or any other ticket website. This will help make sure you get what you paid for, and minimize the risk of being ripped off or unhappy with your purchase.

Pros and Cons

When assessing HSN’s legitimacy as a business, it is wise to consider both pros and cons.

  • Pros include:
    • Established website since 2004 with 3 million customers worldwide.
    • Offers tickets for many events.
    • Has a standard refund policy.
  • Cons include:
    • Poor customer service, disconnected/busy phone lines.
    • Inability to answer complex questions.
    • Poor communication regarding purchase updates and delivery notifications.

Weighing these pros and cons can help buyers decide if they should trust HSN for event tickets.

Final verdict

TicketCity is a trustworthy platform to purchase tickets from. Their prices are competitive and the service fees listed in the checkout section are transparent. They provide secure payment methods to protect your financial info. The customer service team is dedicated, knowledgeable and available 24/7. Plus, they offer a 100% Buyer Guarantee. So, it’s safe to trust TicketCity as a legitimate ticket provider. Get some great deals when buying concert or sports tickets online!

FAQs about: Is Ticketcity Legit

Q: Is TicketCity Legit?
A: Yes, TicketCity is a legitimate ticket marketplace. TicketCity is a ticket reseller and has been in business since 1990. TicketCity has an A+ rating with the Better Business Bureau and is a member of the National Association of Ticket Brokers (NATB).

Q: Does TicketCity sell fake tickets?
A: No, TicketCity does not sell fake tickets. TicketCity only sells authentic tickets from authorized sellers. TicketCity also has a 200% money back guarantee if your tickets are not authentic or as described.

Q: Does TicketCity have a refund policy?
A: Yes, TicketCity has a 200% money back guarantee if your tickets are not authentic or as described. If you are unhappy with your tickets for any other reason, TicketCity will work with you to find a solution that makes you happy.