Internet Security

Is TicketSmarter Legit? A Comprehensive Look at the Ticketing Platform


Fed up with searching for a real ticketing platform? You’re not the only one! TicketSmarter can give you peace of mind that your purchases are secure. We’ll explore the TicketSmarter platform in detail to see if it’s the best choice for you.

Quick facts: Is Ticketsmarter Legit

  • ✅ Ticketsmarter was founded in 2009 and offers ticketing services for events, sports and concerts. (Source: Ticketsmarter Website)
  • ✅ Ticketsmarter is affiliated with over 70,000 venues and organizations across the US. (Source: Ticketsmarter Website)
  • ✅ Ticketsmarter has been lauded by reviewers for its ease of use and convenience. (Source: Trustpilot Reviews)
  • ✅ Ticketsmarter is an accredited business with the Better Business Bureau, with a rating of A+. (Source: BBB Website)
  • ✅ Ticketsmarter has received hundreds of positive reviews from customers. (Source: Google Reviews)


TicketSmarter is a secure online ticketing platform. Established in 2002 and headquartered in Boise, Idaho, they specialize in effortless ticket buying. They protect customers from fraud.

This article covers:

  1. Mission Statement
  2. Products
  3. Customer Service Practices
  4. Security Features

We want readers to understand TicketSmarter and make an informed decision when purchasing tickets.

History of TicketSmarter

TicketSmarter is a ticketing platform from 2008, providing customers with a safe and secure ticket buying experience. Brett Nauman and Edsyl Ramos, two college buddies from Iowa State University, started the company. Their mission was to make it simpler for fans to go to their favorite sports, concerts, and shows. TicketSmarter designed their website with the user in mind and promised great customer service.

The commitment to excellence has been effective – TicketSmarter has grown rapidly and become one of the biggest secondary ticketing companies in the world. Selling over 50 million tickets in the last 12 years, they’ve developed relationships with major venues across North America. Customers can rely on TicketSmarter as a trusted source for tickets – they’ll be valid and arrive on time.

What Services Does TicketSmarter Offer?

TicketSmarter is an online ticketing platform with lots of events to choose from – concerts, sports games, theater performances and more. You get secure purchasing and reliable customer service, plus the assurance that your tickets are authentic! Plus, you’ll find standard tickets, season tickets and discounted group packages – all at the best prices.

On top of that, TicketSmarter also provides delivery options such as mobile entry and will-call pickup. And you can get extra services like event recommendations, parking passes and exclusive VIP packages. The website is always updated with the latest deals on popular events, so you can always find the best prices.

Is TicketSmarter Legit?

Introduction-Is TicketSmarter Legit? A Comprehensive Look at the Ticketing Platform

Customers often ask if TicketSmarter is a legitimate company when looking for event tickets. Yes! TicketSmarter is reliable. It provides secure ticketing services with customer support from purchase to after the event.

The company has been around since 2018 and holds partnerships with industry-leading organizations. These organizations promote consumer safety as well as top-notch products and services.

Customers can access helpful tools to make informed decisions when purchasing tickets. The facts demonstrate that customers can trust TicketSmarter when they need event tickets.


TicketSmarter takes security seriously. They use the highest levels of encryption to protect customers from fraud and theft. All customer info is stored securely, in line with data privacy laws. Payment processors protect cardholder data.

Customers have the option to select email, mobile, or print-at-home ticket delivery. Tickets are backed by TicketGuardā„¢ Guarantee up until entry to the event.

Customer Service

Grailed’s customer service team is dedicated to offering the best experience. They are available 24/7 via chat and phone. Emails are replied to within 12-24 hours. Live chat and phone support are also provided.

Grailed is transparent. They share terms and conditions, privacy policy and FAQs on their website. Each order has a confirmation number and a verification code. If a ticket does not arrive in time or is unusable for any reason, there is a money-back guarantee.

Refund Policy

TicketSmarter offers a full refund on all purchases. This includes tickets that have been cancelled or rescheduled, even if it was due to bad weather. TicketSmarter will issue you your refund right away. In some cases, it may take up to 15 business days. Refunds will be made using the same payment method used for the original tickets. Service fees are non-refundable.

Pros and Cons of TicketSmarter

TicketSmarter is a ticketing platform that allows customers to get tickets for events like concerts, sports, and theatre shows. It’s becoming more popular as it offers a convenient way to buy tickets securely, without leaving the house. This article examines the pros and cons of TicketSmarter, so customers can decide if they should trust it for their next event.

The main advantage of TicketSmarter is its ease of use. Customers can quickly make an account and start looking for events in minutes. Plus, there are lots of tickets from different sellers, which keeps prices competitive. TicketSmarter also sometimes offers discounts, which helps people save money.

On the other hand, there are some drawbacks. TicketSmarter doesn’t have customer service support or refunds if something goes wrong. Plus, processing fees can be up to 20%. People should double-check the total cost before confirming a transaction with TicketSmarter.


To wrap it up, TicketSmarter is a genuine ticketing platform for events. It’s one of the most famous platforms for finding sports, theater, and concert tickets. TicketSmarter provides customers a hassle-free ticket buying experience with a secure checkout process and money-back guarantee. Users can trust that their tickets are real with TicketSmarter’s 100% guarantee of authenticity. Plus, customers can get discounted rates on their tickets by using PROMO codes from CouponChloe, and save money without any stress.

All in all, TicketSmarter is a reliable platform to purchase event tickets easily and securely.

FAQs about: Is Ticketsmarter Legit

Q: Is TicketsMarter a legit ticket vendor?
A: Yes, TicketsMarter is a legitimate ticket reseller based in the United States.

Q: How secure is TicketsMarter?
A: TicketsMarter is PCI compliant and uses Secure Socket Layer (SSL) encryption technology, so your transactions are secure.

Q: Is there a money-back guarantee when I purchase tickets from TicketsMarter?
A: Yes, TicketsMarter offers a 100% money-back guarantee on all tickets purchased through the website.