Internet Security

Is TTEC Legit? Uncovering the Truth Behind the Company.


Do you wish to work for TTEC, but are you uncertain if it is legitimate? Get the facts and make a wise choice. You should know the truth – find it out with us and discover if TTEC is real.

Quick facts: Is Ttec A Legit Company

  • ✅TTEC is a global customer experience technology and services company with over 30,000 employees in 80 countries – Forbes
  • ✅TTEC was recently named one of the World’s Most Admired Companies for 2020 – Fortune
  • ✅TTEC was listed as one of the Best Workplaces for Women 2020 – Fortune
  • ✅TTEC was named to the 2018 Digital Transformation 50 list – Forbes
  • ✅TTEC was awarded a “World Class” rating in seven categories of customer service – StellaService


TTEC (previously TeleTech) is a firm that focuses on customer experience, tech and business process outsourcing. It has locations in the USA, Latin America, Europe and the Middle East. It provides solutions for giant companies and mid-size businesses. BPO services like payroll processing, HR processing, and accounting services are also available.

Is TTEC trustworthy? This guide will look at their background, services, customer reviews, and more. To make an informed decision about using TTEC’s services, it is important to understand their operations and history.

What is TTEC?

TTEC is an American customer experience company. It began in 1982 and operates two businesses: TTEC Digital and TTEC Engage. These offer services such as contact centers, digital marketing, fraud prevention and more. TTEC is based in Englewood, Colorado and has offices across the globe.

This company employs over 70 thousand people and serves big brands like Cisco Systems, AT&T and Verizon Wireless. It has earned many awards for service excellence, such as the “Certified Customer Service Professional (CCSP)” from the National Customer Service Association (NCSA). So, the answer to “Is TTEC legit?” is yes. It is a legitimate provider of quality customer experience services.

History of TTEC

TTEC (formerly The TeleTech Corporation) was established in 1982 in Englewood, Colorado. It is a customer service and business process outsourcing company. TTEC is one of the leading customer service organizations globally. They prioritize customer experience from the start and allow many of their employees to work remotely. Now, it has over 50,000 full-time staff in 19 countries. Also, it serves 450+ clients across 23 industries.

On top of their commitment to a great customer experience, TTEC is devoted to corporate social responsibility. They promote environmental sustainability and invest in youth education and literacy programs worldwide. They also join charitable initiatives such as the American Red Cross Disaster Relief Fund and Rise Against Hunger.

Company Overview

TTEC is a global customer experience provider with over 30 years in the business. It specializes in customer service, technical support, risk mitigation, fraud prevention, analytics, security, and compliance solutions. It supports over 350 brands across retail, healthcare, hospitality, high tech/telecommunications, insurance/financial services, and media/entertainment industries.

TTEC’s core philosophy is HumanifyTM. This concept combines voice-based conversations with digital channels like text messaging or social media. It helps humanize customer service interactions.

TTEC offers innovative solutions and exemplary customer service. It is committed to client success and employee experience, which is why it is a leader in providing best-in-class contact centre solutions.


Qmee is an app that pays people for completing surveys and other activities. It’s been around since 2008, building a good reputation. The company has partnered with NBC Universal, Buzzfeed, Unilever, and more. Users can link their accounts to PayPal and get paid.

Qmee has good reviews from their customers and companies. The Better Business Bureau (BBB) gave them an A+ rating. BBB said Qmee meets industry standards. It also has secure payments, helpful customer service, and resolves issues quickly. Qmee’s great reputation proves it’s a legitimate online survey platform.

Services and Products

Daily Goodie Box is an online subscription service by TTEC. Each month subscribers receive a box full of products from categories such as snacks, health and beauty, cleaning products and more. Subscriptions start from $19.99. As an extra perk, users gain cash back when shopping with the featured brands in their box.

TTEC has been running for over 30 years. They have offices in the USA, Canada, India and Philippines. They are accredited by the BBB and have earned an A+ rating. CouponDropDown screens all Daily Goodie Box coupons to make sure they are valid before posting.

Work Environment

TTEC is a global customer experience technology and services firm that works with big organizations. They give analytics, technologies, and services to help firms look into customer trends and form strong customer ties.

To learn the truth about the company, it’s important to look at their work atmosphere. Employees report that the “vibe” of the work environment is open and welcoming. People can openly share their ideas, give feedback, and show creativity. Reviews of management are good, showing that they are helpful in helping employees develop. Clients often bring snacks or lunch when they visit, making the atmosphere warmer and more hospitable.

All in all, TTEC looks to be a great place for job seekers looking for a position with an international company.

Financial Analysis

Financial Analysis is a process to evaluate and understand the performance, financial position, and cash flows of an organization. Financial analysts are in charge of assessing the financial soundness of businesses or investments. They do this by using past data, trends, and economic indicators. From this they project future earnings and suggest how to use funds.

This type of analysis needs a deep understanding of finance and accounting. It includes:

  • Making budget plans
  • Predicting future prices
  • Analyzing capital expenses
  • Creating customized reports
  • Looking at internal and external factors that affect their target enterprises

Financial analysis gives businesses the data needed to make good decisions, like increasing operations or restructuring debt.

Financial Performance

Survey Club is an online marketplace. Customers find surveys that fit their interests, and get rewarded for completing them. The company is a legitimate source of income for those wanting extra money.

Researching TTEC is important. Survey Club doesn’t release its financials, but TTEC’s SEC reports show increases in revenue and net income over the last few years. This is a great sign that money is coming in from customers completing surveys. Other survey companies offer rewards too.

Financial Ratios

Financial ratios are useful for understanding a business. They are numerical relationships used to interpret financial statements and evaluate performance. Popular ratios for stock analysis include price-earnings, return on equity, debt-to-equity and current ratio.

These ratios can provide clues to investors about how a company is performing and whether it is a good investment. For example, if a company’s price-to-earnings ratio is too high compared to its peers, it may be overvalued. Low current ratio relative to peers could indicate financial struggle. Financial ratios help stock analysts make better decisions by looking at the income statement and balance sheet.

Customer Reviews

Alternatives to AllPosters-Is TTEC Legit? Uncovering the Truth Behind the Company.

Customer reviews are a great way to find out what customers have experienced with a certain company or service. For example, if you are questioning if TTEC is legit, customer reviews can assist in uncovering the truth.

In industries like customer service, one bad experience can leave someone feeling angry. By taking the time to read customer reviews, you can understand how TTEC customers feel about their experience. This helps you make a well-informed decision on whether it’s right for you.

Customer reviews can give information on:

  • Customer service effectiveness
  • Employee attitude
  • And more

This lets you be aware of what to expect when doing business with TTEC.

Positive Reviews

TTEC, also known as TeleTech, is an international customer experience and business process outsourcing company. It connects customers to businesses, and is well-known for its corporate accomplishments and customer service for brands like Apple and Amazon. Before investing any time or money into the organization, it is important to do research on the legitimacy of the company.

Positive reviews of TTEC are plentiful. Customers report excellent service from the representatives, and their questions or concerns are addressed quickly. Employees praise the supportive environment and training opportunities, as well as the ability to work remotely. All of this info gives insight into what one can expect if they decide to work with TTEC. Therefore, it’s smart to consider the merits of this multinational giant before making a decision.

Negative Reviews

TTEC, otherwise known as TeleTech, is a global customer service and experience business. But not all folks are singing the same song when it comes to their experience with the company. Many customers have shared their dissatisfaction in reviews. Common topics are working conditions, training process, and customer service frustration with slow response times and lacking resources. Plus, some customers have complained about a lack of appreciation for their hard work, and low pay for the amount of effort.

These reports could hurt the company’s future, as people are hesitant to join a business with bad reviews all over the internet.


TTEC is real. They provide competitive salaries, benefits, and time off. Plus, they give back to their community through charities and organizations.

At TTEC, you grow both professionally and personally in a lively work environment. It’s a secure job, with no fear of unemployment. And, it’s a trusted brand with highly qualified customer service professionals. So, if you’re looking for a career in customer service, TTEC is a great option.

All in all, TTEC is legit and worth considering.

Is TTEC Legit?

TTEC is legit. It has years of experience in customer service and has worked with hundreds of clients. It provides customer service reps, sales reps, tech support specialists, and advisors. Plus, it offers solutions for industries like healthcare, insurance, finance, and retailing.

TTEC’s fee structure varies. It depends on the project and duration. Generally, it charges an hourly rate, which may change depending on complexity and features like automation or real-time monitoring. It also offers custom packages. In sum, TTEC’s fees are fair for the quality of service, tech integration, and customization over competitors.

Pros and Cons

Weighing the pros and cons of working for TTEC is important if you’re thinking about joining.

Pros include: flexible hours, competitive wages, career advancement potential, a great benefits plan, and a supportive team environment. Plus, they offer training and development, bonuses, and employee recognition awards.

Cons to consider: long hours, changes in workloads during certain seasons, restrictive company policies on time off or sick days, pressure to meet deadlines quickly, and possibly having to invest in your own equipment or internet for work-from-home positions.

FAQs about: Is Ttec A Legit Company


Q1: Is TTEC a legit company?

A1: Yes, TTEC is a legitimate, publicly-traded global customer experience technology and services company.

Q2: How long has TTEC been in business?

A2: TTEC has been in business for over 30 years.

Q3: Does TTEC provide customer experience solutions?

A3: Yes, TTEC provides a range of customer experience solutions that enable companies to create better customer experiences.