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Is Turbotenant Legit? Uncovering the Truth Behind the Popular


You pondering using Turbotenant to manage your rental property? You ain’t the only one! But is Turbotenant legit? Let’s reveal the reality behind this well-known rental property management system.

Quick facts: Is Turbotenant Legit

  • ✅ Turbotenant is a widely used and reputable rental platform trusted by landlords and property managers – American Apartment Owners Association
  • ✅ Turbotenant is used by over 50,000 landlords and property managers to manage their properties – Turbotenant
  • ✅ Turbotenant has an average rating of 4.6 out of 5 stars on Trustpilot, based on 1,000 reviews – Trustpilot
  • ✅ Turbotenant is the fastest growing online rental platform and has saved landlords and property managers over $5M in tenant screening fees – Turbotenant
  • ✅ Turbotenant is one of the top rated property management software platforms, according to Capterra users – Capterra


Turbotenant is a rental software platform that’s expanding quickly. It helps landlords and tenants have a modern approach to handling rental applications, leases, and payments. The web-based platform aims to make communication between landlords and tenants simpler. It has plenty of features, like credit score checks, tenant screening services, online e-signatures, onboarding tools, maintenance requests, and more. It also backs multiple payment options, so both parties can pay securely online or with a mobile app.

Turbotenant has been successful since its launch in 2017 and is now used by many landlords across the nation. But is it legit? In this article, we’ll explore its features, customer reviews, and customer service satisfaction data to help you decide if it’s the right choice for you:

  • Features
  • Customer Reviews
  • Customer Service Satisfaction Data

What is Turbotenant?

Turbotenant is an online platform that links landlords and tenants. It helps landlords showcase their properties to thousands of possible renters with its algorithms and SEO. Plus, Turbotenant gives landlords tools to quickly & accurately screen applicants, manage listings, and automate agreements and renewals.

Tenants can search listings, contact landlords, and submit applications securely on the platform too. If you’re a landlord or tenant searching for rental property information, Turbotenant is a great choice!

Is Turbotenant Legit?

Turbotenant is an online real estate platform that facilitates rentals and leases of residential and commercial properties. Landlords can manage their properties remotely, with features such as tenant screening, rent collection, listing services, and legal assistance.

Recently, the question “Is Turbotenant Legit?” has been asked due to numerous complaints about customer service and transparency. Despite this, many landlords still use Turbotenant’s services. It saves them time and money by automating rental processes.

Also, Turbotenant offers Keto GT (Knowledge Exchange Technology). This provides landlords with market insights, enabling them to make informed decisions about renting or leasing properties. Therefore, although customer service may be lacking in some areas, there are still many benefits associated with using Turbotenant’s services.

Features & Benefits

TurboTenant is the perfect platform for landlords and property managers! It provides a range of tools to make the rental process easier. List properties, manage them, collect rent, screen tenants, add notes, generate rental applications, and set up automated lease agreements – all on TurboTenant!

Some of the main features include:

  • A customizable listing interface to advertise rentals on major sites.
  • An online application portal.
  • Automated background checks.
  • Online payment portal.
  • A secure leasing system.

The benefits are clear – save time on manual tasks, find reliable renters, access live support from trained staff, free advertising for basic listings, and more.

Automated Tenant Screening

Tophatter is a tenant screening platform that instantly searches, evaluates and selects the ideal tenant for rentals. It is a fast way of ensuring tenants are suitable. As soon as Tophatter receives an application, they do a thorough background check. This includes:

  • Criminal history and public records search
  • Rental credit report review
  • Employment verification

This data helps property owners assess if the tenant can meet the rent payments. Tophatter also provides optional eviction reports to landlords. With its automated tenant screening process, landlords save time by quickly obtaining info about potential tenants.

Online Rent Collection

Turbotenant is an online rent collection platform. It helps landlords and property managers manage monthly payments. Founded in 2017, they’ve become a trusted partner for landlords around the world. They provide automated solutions to streamline rent collection.

They offer virtual tours, tenant screening, and leasing capabilities to make renting easy. Plus, they give free legal document templates to create custom leases. They also provide detailed reports and analytics on rental payments. As of 2021, Turbotenant has over 500k users. They continue to make renting easier, with top-notch customer support and innovative tech.

Automated Lease Signing

Turbotenant is a go-to rental platform for landlords and tenants! They can create and sign lease agreements quickly and securely online. Tenants can even electronically sign the lease on phones or computers. No need to meet in person! This automated signing feature is gaining popularity with landlords; it saves time and hassle compared to paper-based methods. All documents are stored in one secure place. It’s easy to review, update leases or quickly terminate leases when needed.

Turbotenant is an important part of rental businesses, so landlords should research it on social media. Get insights into customer service quality, pricing plans, and ease of use:

Pricing & Packages

Turbotenant is the go-to platform for landlords who want to rent out their properties. It’s got plenty of features and packages to fit every need. Its free package has the basics like tenant screening and communication.

More advanced packages offer services like rent collection and lease signing.

The top plan, Professional Plus, gives landlords access to everything the platform offers. Landlords can manage listings, talk to interested applicants and check the backgrounds of potential tenants. Plus, Turbotenant offers discounts if you commit to an annual plan instead of monthly. All in all, Turbotenant is an efficient rental platform with great value and plenty of options.

Basic Plan

Turbotenant is a web-based property management service that specializes in rental properties. The Basic Plan is the most affordable option. It covers credit and background checks, automated rent collection, document storage and signature options, online maintenance requests and tracking, customizable lease agreements, insurance coverage quotes, analytical reports and more. Landlords can also customize their online dashboard and create unlimited access codes for staff.

All these features create the perfect platform for managing rental properties with ease.

Professional Plan

Turbotenant’s Professional Plan is an option for those seeking a simpler renting experience. This plan gives users access to features that help them find tenants, collect payments, create electronic agreements and manage screening tasks. Additionally, automated reminders save landlords time and resources. Further, the security deposits are kept secure in an FDIC-insured third party bank account. Landlords may also connect with Turbotenant’s network of contractors for repairs.

This plan provides a dependable way to manage rental businesses.

Premium Plan

The Dot Compliance Group offers a Premium Plan that’s full of features. Real-time tenant credit and background checks, tenant file-sharing and tracking, and secure document storage are all included. Plus, you get exclusive access to the Tenant: Community forum. A must-have for landlords who want to stay ahead of the game.

The Premium Plan also eliminates manual payments with its Automated ACH feature. 1-click lease option makes it easy to get tenants through onboarding. An invaluable resource for those looking to stay on top of industry trends.

Customer Reviews

Tophatter Scams-Is Turbotenant Legit? Uncovering the Truth Behind the Popular

Customer reviews are essential when considering a purchase or service. The same applies to choosing Turbotenant for rental property management.

At Turbotenant, we take feedback seriously and use it to improve our products and services. To give you an honest look, we have gathered reviews from Yelp and Trustpilot.

Most customers appear satisfied with Turbotenant. They comment on the stress-free rental process Turbotenant facilitates. Tenant screening, payments – all can be managed more efficiently with Turbotenant.

Do you have an experience too? Share it on this page – so others can benefit!

Positive Reviews

Reviews of Turbotenant are largely positive. People who use the platform praise its user-friendly interface and how it helps landlords get their vacancies filled fast. Customers appreciate the data-driven insights, which help them make wise decisions about their rental properties quickly. They also recognize Turbotenant’s customer service team as highly responsive and always willing to help. This shows how much they value their customers’ feedback.

Though there may be some negative reviews, most of what is published on Turbotenant verifies its legitimacy and reliability as an outstanding property management tool.

Negative Reviews

Negative reviews are an unavoidable reality when it comes to online services. Pawrade, a popular next-generation real estate marketplace, is no exception. A quick search reveals overwhelmingly positive reviews. But, some have had a less than stellar experience.

If someone is looking to uncover the truth behind any negative reviews of Pawrade, they should remember it could be from those unhappy with the service or sabotaging their competitor’s reputation. To make an informed decision, potential customers should:

  • Read reviews carefully.
  • Consider multiple sources.
  • Reach out to existing users directly if they have questions or concerns.

Pros & Cons

Turbotenant is a popular rental listing service that assists landlords and tenants. Prior to using the service, it is essential to know the pros and cons.

  • Pros include: reliable search tools, user-friendly platform, free online advertising tools, and quick vacancy filling.
  • Cons include: lack of customer support, limited landlord control over tenant decisions, plus some tenants have complained about inaccuracies such as incorrect rent payments or inaccurate rental locations.

Ultimately, whether Turbotenant is the right choice for you will depend on your needs. It is essential to weigh the pros and cons prior to making your decision.


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Turbotenant is a legit platform for landlords and tenants to connect and manage rental properties. It’s free, safe, and lets you pay online. Plus, its customer service team is available 24/7 via chat, email or phone. It also has an A+ Better Business Bureau rating.

The platform offers powerful tools to make sure rental agreements are secure. It also automates rent collection, so landlords get paid on time. If you’re looking for a reliable rental property management tool, Turbotenant is worth considering.

FAQs about: Is Turbotenant Legit

Q1: Is Turbotenant legit?
A1: Yes, Turbotenant is a legitimate rental listing and tenant screening service.

Q2: Does Turbotenant have a money-back guarantee?
A2: Yes, Turbotenant offers a 30-day money-back guarantee on all services.

Q3: What types of services does Turbotenant offer?
A3: Turbotenant offers services such as rental listing, tenant screening, and rental payment processing.

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