Internet Security

Is WebstaurantStore Legit? An In-Depth Review


Searching for a trustworthy place to get restaurant and catering supplies? Look no further! This article takes an in-depth look at WebstaurantStore’s credibility. Here you’ll find all the information you need. You can make a smart decision!

Quick facts: Is Webstaurantstore Legit

  • ✅ Webstaurantstore is the largest online restaurant supply store in the U.S., according to Restaurant News. Source: Restaurant News
  • ✅ Customers have rated the Webstaurant store 4.8 out of 5 stars on Trustpilot. Source: Trustpilot
  • ✅ The WebstaurantStore has grown from a small business to a major supplier of foodservice and restaurant supplies since it was founded in 2004. Source: WebstaurantStore
  • ✅ WebstaurantStore offers over 280,000 products and ships more than 1,000 orders each day. Source: WebstaurantStore
  • ✅ WebstaurantStore has a hassle-free return policy with a no-questions-asked policy. Source: WebstaurantStore


Welcome to our review of WebstaurantStore – the world’s largest online restaurant equipment store! It has over 600,000 items, from kitchen and food service supplies, to furniture, flooring, and more. So much choice can be overwhelming!

That’s why we’re here to look at everything – from product selection and pricing, to customer service, shipping policies, and more.

Do you need to know if WebstaurantStore is legit? We’ve done the research for you, to make sure that the company meets our expectations. Let’s check it out!

History of WebstaurantStore

WebstaurantStore is renowned for its low prices and extensive restaurant supplies selection. Founded in 2004 by two friends, they wished to make it easier for restaurants to purchase their needs without any hassle and at a discount. Since then, the firm has grown exponentially, becoming one of the most popular and largest suppliers in the business.

Their products range from kitchen equipment, furniture, appliances, janitorial supplies to disposable items such as cups, plates and utensils. They even stock specialty goods, including meat slicers and soup warmers. WebstaurantStore also offers services like delivery services and bulk discounts when buying certain items in large amounts. They maintain a commitment to customer service, aiming for a stress-free shopping experience each time you come to their website.

Company Background

WebstaurantStore was started in 2004 by a former restaurant owner. It’s located in Lancaster, Pennsylvania. This online restaurant supply store has 295,000 products and serves 600,000 customers all around the United States. With over 700 employees and annual sales of $400 million, it’s one of the biggest restaurant supply stores in the country.

Their mission is to help foodservice pros by offering great customer service, affordable prices, and a vast selection of quality products. They can be ordered through their website or call center. WebstaurantStore also has rewards programs, where customers can get points for free equipment rentals or discounts on future orders.

Company Growth

WebstaurantStore has seen amazing progress since it began in 2004. Back then, the company had two employees and a limited range of products. Now, they serve more than 1 million customers and present over 280,000 products! WebstaurantStore is the leader in product selection and customer service.

Customers can be certain that their orders are placed with an established company that has been given an A+ rating by the Better Business Bureau. The company also employs a team of experts devoted to finding solutions for customers’ needs.

In addition to their 24/7 customer service team, WebstaurantStore also has a sales team with a mean of 15 years’ experience in commercial foodservice equipment sales. The team is available at all times to answer questions or help customers find the ideal kitchen tools or equipment for their needs.

WebstaurantStore Products

WebstaurantStore offers restaurant supplies and equipment to customers online. They have commercial kitchen appliances, smallwares, tableware, janitorial supplies, paper goods and disposables, food service equipment parts and supplies. Also, they stock furniture such as chairs and tables.

Plus, they offer cleaning products to keep establishments hygienic and safety products to protect employees while working. With over 300,000 items from 725 vendors like Cambro Manufacturing and Equipment Specialists Inc., customers can find what they need in one place. WebstaurantStore is a one-stop-shop, so customers don’t have to visit multiple stores or search through different websites.

Overview of Products

WebstaurantStore is an online restaurant supplier. They have products for any need, like foodservice and packaging items, equipment, storage, cleaning and janitorial, bar and beverage, office supplies and furniture, kitchenware and small wares. Unique items like novelty displays, tabletop decorations, cake trays and boxes are also available. Customers can find essential kitchen tools, cookware, microwaves and smallwares like pots and pans. Prices are competitive and there are sizes for all restaurants.

Free shipping is offered on orders over $500 in the continental US and reliable shipping is available worldwide. With WebstaurantStore, customers have a convenient purchasing experience.

Quality of Products

Since 2003, WebstaurantStore has been devoted to giving quality and professional-grade products. Their mission? To be the greatest restaurant supply store online. To achieve this, they exam each product for robustness and performance prior to selling it.

WebstaurantStore is a dependable supplier of restaurant supplies in the US and Canada. This is why they have earned an A+ rating from the Better Business Bureau. They also have approvals from ISO 9001:2015 and ISO 22000:2005 which guarantee that their products are safe. Furthermore, WebstaurantStore has a team of product professionals who check the quality of their products. So, customers can be certain that all items will match or go beyond their expectations.

WebstaurantStore Pricing

Pricing-Is WebstaurantStore Legit? An In-Depth Review

The WebstaurantStore is an online shop for restaurant items. It offers a great selection of products at competitive prices. Prices depend on size and quantity. Many products offer free shipping or discounted rates on large orders.

Special discounts and promotions are available, like product deals and big savings on select items or orders over a certain amount. The WebstaurantStore team also promises the lowest price in the market. So customers can get a great deal when they shop with them.

Product Pricing

WebstaurantStore offers competitive pricing. They are an authorized dealer of top brands in the foodservice industry, including their exclusive brand Servit. So, they can offer comparable pricing to larger restaurant chains and some online retailers.

Customers can save money through their “Buy More & Save” program and bulk purchases. Furthermore, there are monthly coupons and other discounts to help customers save even more.

In conclusion, prices at WebstaurantStore are similar to other restaurant supply stores and may be slightly lower than some online competitors, allowing customers to find great deals on all of their foodservice needs.

Shipping and Delivery

WebstaurantStore offers free shipping on orders over $50 in the contiguous US. That includes Alaska, Hawaii, and APO/FPO addresses. Orders placed by 2PM EST usually ship the same day. Delivery may take 1-5 business days, depending on location. Same-day delivery is available in many areas. If you need it faster, opt for next-day air, two-day air, or three-day select.

International orders may require extra taxes or duties. Check your local customs regulations first, so you know what to expect.

Customer Service

Customer service is a must for any successful business, and WebstaurantStore is no exception.

The customer service team is available 24/7 and can be reached in many ways. You can call, email, chat with a live support agent during business hours, or submit a question on the website via the contact form.

If you’re not satisfied with your order, WebstaurantStore offers an amazing return policy. You have 60 days from purchase to request a return. Returns are allowed as long as the product is unopened and unused. You’ll need to pay for return shipping, unless stated otherwise by one of their representatives.

WebstaurantStore Reviews

WebstaurantStore is an online restaurant supply store. It stocks a variety of restaurant supplies and equipment. Smallwares like kitchen utensils and cookware, paper goods and janitorial supplies are all available. Plus, customers can read reviews from those who have bought from the store.

The BBB (Better Business Bureau) website has given WebstaurantStore a 4.6/5 star rating. It also earned an A+ rating due to its focus on customer satisfaction, swift handling of issues and prompt responses.

Customers have given glowing reviews on multiple platforms. They praise the customer service, competitive prices and quality products. To top it off, WebstaurantStore won the 2017 Excellence Award from Foodservice Equipment Reports. This is for their dedication to giving customers superb service.


WebstaurantStore is legit! With unbeatable prices and discounts, they have a wide selection of restaurant equipment and supplies. Orders are shipped quickly with excellent customer service to help with any issues. Plus, they have a blog full of useful advice for the food industry. Their professional products and simple navigation make ordering supplies a breeze. It’s no wonder WebstaurantStore has been a top source for commercial kitchens since 2005.

Whether you’re an independent operator or a large eatery, they have what you need to get your business going. Quick and easy!

FAQs about: Is Webstaurantstore Legit


Q: Is Webstaurantstore legit?

A: Yes, Webstaurantstore is a legitimate company. They are a leading online foodservice equipment and supply store with over 280,000 products.

Q: Does Webstaurantstore have a good reputation?

A: Yes, Webstaurantstore has a good reputation. They have a 4.7 out of 5 stars rating on Google and have been awarded the Bizrate Circle of Excellence Award.

Q: What type of products does Webstaurantstore offer?

A: Webstaurantstore offers a wide variety of foodservice products, including restaurant equipment, smallwares, disposables, janitorial supplies, catering supplies, and tabletop supplies.