Internet Security

Is Zoro Legit? Uncovering the Truth Behind the Popular Online Store


Have you heard of Zoro? It’s the popular online store, but is it reliable? Find out the truth and shop without worry. Uncovering if Zoro is legit will help you make secure shopping choices. Shop with knowledge!

Quick facts: Is Zoro Legit

  • ✅ Zoro has a 4.4 star customer satisfaction rating out of 5 stars (Trustpilot)
  • ✅ Zoro has over 2.5 million products available from over 900 suppliers (Zoro)
  • ✅ Zoro offers a 30-day money-back satisfaction guarantee on all orders (Zoro)
  • ✅ Zoro has seen a 183% increase in orders since the start of the pandemic (Zoro)
  • ✅ Zoro has customers in over 70 countries (Zoro)


Zoro is an online store owned by Grainger, one of the US’s largest industrial supplies distributors. It offers safety equipment, hand tools, fasteners, and more for commercial businesses. Zoro has become a popular destination for people looking to purchase industrial supplies from home.

But is it legit? Is it safe? Are their products worth it? This article delves deep into these questions. Plus, it answers FAQs about Zoro and explains why its a top choice for businesses seeking quality industrial supplies.

Overview of Zoro

Zoro opened in 2011. It offers products for businesses like tools, office supplies, and janitorial products. Now, it has 800,000 products from 4,000 brands. It is a one-stop shop for businesses.

Zoro offers free shipping, returns without fees, customer service 24/7, and price matching. They have an “A+” rating from the Better Business Bureau, and Shopper Certified gave them an “Excellent” rating. Zoro is a great choice for buying industrial tools online.

History of Zoro

Grainger, an industrial supply company founded in 1927, owns the online store Zoro. In 2014, Grainger began to sell professional tools and supplies directly to customers. Then, in 2018, Zoro was opened with the mission of helping people save time, money, and do their job well.

Zoro has become a top e-commerce site for professionals around the world. They are searching for industrial tools, safety products, electrical items, plumbing components and more. The company has earned an A+ rating from the Better Business Bureau because of their excellent customer service and competitive prices. With over one million products on their site and free shipping for orders of $50 or more, it’s easy to see why professionals are choosing Zoro as their go-to supplier.

Products Offered

Zoro is an online store that provides a variety of products such as industrial supplies, tools, machinery, office furniture, and packaging materials. They carry items from leading brands like 3M, Bosch Tools, DeWalt Tools, and Milwaukee Tools.

Zoro offers free shipping when you order over $50 in the contiguous US. Plus, orders placed by 4 p.m. on Monday – Friday can be quickly delivered. Businesses that need their products fast, or emergency deliveries, can take advantage of Zoro’s same-day shipping option!

Shipping and Returns Policy

Ultamodan guarantees satisfaction with their purchases. They offer standard and express delivery worldwide, ranging from 3-5 days. Secure checkout with major credit cards or PayPal is supported. Customers can return an item within 30 days, if unused, undamaged, and in its original packaging.

US customers get free shipping over $50 USD. No minimum order for international customers. Every order is insured during transit and tracking information is sent once shipped.

Customer Reviews

Customer reviews are a must for online businesses. They provide potential customers with knowledge of Zoro’s products, website user-ability, customer service, and delivery times.

Not only do reviews benefit customers, but they also give the business information on where to improve and what they are succeeding in. Reviews create trust between customers and Zoro and make sure they know their purchase will be processed quickly.

Positive reviews lead to more purchases from the company. So, customer reviews are important to a business and its customers.

Positive Reviews

Positive reviews show us a lot about an online store. Hilymall’s reviews prove customers trust them. They take many precautions to keep info secure. They accept PayPal and credit cards. Plus, customers must verify during checkout. And, two-step authentication is available. Plus, secure codes can be used. Password protectors can be used on the purchase page too.

Hilymall takes data protection seriously. That’s why they have so many positive reviews elsewhere!

Negative Reviews

Negative reviews of 4ocean often happen due to the same-named companies. Customers find it hard to choose. Some of them felt unhappy with the product quality. They said it wasn’t made in USA or not like what was advertised.

It’s normal to get some negative reviews for any online store. 4ocean has done a good job fixing customer problems quickly. Plus, they have won some awards for their sustainability effort. Also, they have an A+ rating from the Better Business Bureau.

Pros and Cons of Shopping at Zoro

Conclusion-Is Zoro Legit? Uncovering the Truth Behind the Popular Online Store

Shopping at Zoro is becoming popular. But, it’s important to consider pros and cons.

  • The main advantage is the wide range of products in multiple categories. Prices are discounted too. Customer service is praised, with expert advice and generous returns policies.
  • But, there are some drawbacks. Shipping can be slow and restocking items can take days. So, if you need something urgently, check availability first.


Yes, Zoro is a real web store. They provide customers with quality products at competitive prices. But, in the past, there were issues like bad customer service and shipping delays. Now, Zoro has solved these problems.

They have an impressive selection of items and great customer service. Not to mention, their site is transparent and offers product info. Also, they have multiple payment options and low prices. All in all, Zoro is great for anyone wanting to buy supplies or tools online.

FAQs about: Is Zoro Legit

Q1: Is Zoro a legitimate business?

A1: Yes, Zoro is a legitimate business founded in 2011 that offers over 3 million products from over 1,000 top brands. They are trusted by over 4 million customers and have an A+ rating from the Better Business Bureau.

Q2: Is Zoro trustworthy?

A2: Yes, Zoro is a trustworthy business. They have an A+ rating from the Better Business Bureau and millions of satisfied customers. They also have a secure payment system and an online help center to help customers with any questions or issues they may have.

Q3: Does Zoro offer free shipping?

A3: Yes, Zoro offers free shipping on orders over $50. They also offer expedited shipping options for an additional fee.