Internet Security

Is Eastbay Legit? Uncovering the Truth Behind the Online Retailer


Want new sportswear? Then Eastbay is the place to go! We’ll tell you all you need to know. So, shop with no fear and no doubtconfidence is what it’s all about!

Quick facts: Is Eastbay Legit

  • ✅ Eastbay has been in business for over 30 years –
  • ✅ Eastbay has served over 200 million customers since its founding –
  • ✅ Over 350 professional and collegiate sports teams trust Eastbay for their team gear –
  • ✅ Eastbay is an officially authorized retailer for Nike, Adidas, Reebok, Under Armour, Asics and many more –
  • ✅ Eastbay has an A+ rating from the Better Business Bureau –


Eastbay – online sports-apparel retailer – has been in existence since 1982. It began as an independent sporting goods store in Wisconsin, and now it has a presence in over 70 countries. Famous for their massive selection of athletic apparel & shoes from top brands like Nike, Adidas, & Under Armour, it’s vital to know if Eastbay is a legitimate business before buying. This article will discuss Eastbay’s history, customer service & returns policy, customer reviews & ratings, and legitimacy.

Overview of Eastbay

Eastbay is an online retailer that offers over 800 brands of sporting goods and apparel. Founded in 1980, it is based in Wisconsin, USA. It boasts the world’s largest selection of sports gear from the best brands.

Find training shoes, NFL jerseys, fashion apparel for men, women, and children, bags, caps and more. Enjoy low prices plus free shipping to more than 100 countries. Plus, join their rewards program and earn points on every purchase to redeem on future orders.

Shopping at Eastbay is easy and convenient – no wonder so many people shop there!

History and Background

Eastbay is an American online store that stocks athletic clothing and shoes. Established in Wisconsin in 1980, it’s now one of the biggest online retailers of gear and shoes. It offers a vast selection of shoes, apparel, and accessories for athletes. Eastbay has become known for selling top-notch goods at sensible prices. It’s gained a loyal following from customers who appreciate their helpful staff, great range of products and stress-free returns policy.

Even so, there are still doubts about Eastbay’s authenticity as an online retailer. This article will explore Eastbay’s history and answer some common questions like ‘Is Eastbay legit?’ and ‘What is Eastbay’s return policy?’ to give customers peace of mind when shopping on their site.

Reputation and Reviews

Plaza Japan has earned worldwide fame since its launch in 2011. It offers a wide selection of Japanese products and brands, both domestic and imported, at reasonable prices. The customer service team is devoted to helping customers find what they need.

Plaza Japan has an outstanding online presence. Customers are often delighted with the variety, prices, fast delivery, swift customer service, and secure payment methods. On review sites like Trustpilot, it has an impressive 4.9/5 rating based on thousands of customer reviews. This proves Plaza Japan is reliable and highly reputable for its customer satisfaction.

Types of Products Sold

Eastbay is an online store selling fitness clothing and shoes from brands like Nike, Adidas, Puma, Converse and Reebok. Plus, they have sports equipment from Wilson and Under Armour. They also have fan gear for college teams and pro teams, like the NBA and NFL. And for recreational activities like golf, soccer, running and biking, Eastbay has products too! Recently, they’ve added streetwear and casual clothes for lounging or going out with friends. No matter what you need, Eastbay has it, and at a great price!


Eastbay is an awesome online store! Get your gear for any sport or activity. They carry a wide selection of clothing for both men and women, from t-shirts to hoodies, leggings and more. Plus, sizes from extra small to 5XL and XS to 4XL.

Find name brand items, like Nike Dri-Fit, plus their own brand of activewear called EBCore. Search by sport, color, and material.

Shopping with Eastbay is easy – free shipping on orders over $75 in the US and a 60 day return policy on items in original condition with tags attached.


Eastbay is renowned for its vast selection of shoes. It caters to men, women and children. Nike, Adidas and Timberland are some of the brands featured. Whether you need basketball shoes, running shoes or dress shoes, Eastbay has it all! Plus, you can find the latest in tennis and outdoor sports gear.

Prices are great and there are plenty of options for colors and sizes. Eastbay also offers exclusive products like rare releases. Many customers have been pleased with the quality and prices when shopping with Eastbay. That’s why it’s one of their favorite online stores!

Sporting Goods

Eastbay is an online retailer specialising in sports goods and apparel. Brands like Nike, Under Armour and Adidas are all available. Get free shipping on orders over $75 and free returns within 30 days.

Pros include a wide selection of brands, convenient shopping options, free shipping, free returns and competitive prices.

Cons to consider include limited sizes and colours, long wait times for delivery, and some negative customer service experiences.

Payment Options


Eastbay provides a range of payment methods for customers. Credit cards like Visa, MasterCard, American Express, and Discover are accepted, as well as PayPal and prepaid gift cards. Cashier checks are also accepted. All payments are secured using 128-bit SSL encryption technology.

Alternate payment methods such as Affirm Financing and PayPal Credit are available for those who don’t want to use a credit or debit card. Affirm allows customers to pay for purchases in monthly installments without extra fees. PayPal Credit is another online financing option, and customers can receive up to $600 with no interest, as long as they pay the full balance within 6 months.

Credit Cards

Eastbay offers support for all major Credit Card providers, like Visa, Mastercard, Amex and Discover. Their payment portal is encrypted, protecting customers’ card info. Plus, all major currencies are accepted with no international conversion fees. Returns are easy to initiate, either on the website/app or by contacting customer service.

All these facts indicate that Eastbay is a legitimate retail store, providing secure payments all around the world.


PayPal is a popular payment platform for online shopping. It’s also used on the Eastbay website. It gives buyers peace of mind, with buyer protection if something goes wrong. So, customers can shop on Eastbay confidently.

Plus, PayPal makes it easy to split payments if you’re buying multiple items. Or, if you want to spread out the cost of a purchase. All in all, using PayPal at Eastbay is secure and provides extra protection.

Gift Cards

Eastbay grants two types of gift cards: physical and digital. Physical cards can be ordered online and sent or collected in-store. Digital cards can be loaded onto an Eastbay account. Both can be used as credit on the site. Coupon codes and discounts may also be used when buying from Eastbay.

The company has been around for 40 years. It provides quality products and services at affordable prices. It also ensures a secure shopping experience with various payment choices for customers.

Shipping and Delivery

Eastbay is a trustworthy online retailer. It has been providing worry-free shipping since 1980. When you order from Eastbay, it will be packaged and shipped within two days. It is sent through national carriers like Fedex, UPS, USPS, and DHL.

You can track your package’s progress on the Eastbay website with the given tracking number. Most orders arrive within 5-10 business days from when it was shipped. If you have any questions about your order’s delivery time frame, contact Eastbay customer service team. They are available 24/7 to answer inquiries.

Delivery Times

Eastbay customers enjoy delivery times that cater to their needs. Standard ground shipping takes 5-10 business days; however, delays can happen due to weather, order processing and other uncontrollable factors. If you require your item sooner, expedited shipping and in-store pickup are available. Plus, you can track your package!

Delivery times are a crucial factor when judging an online retailer. Eastbay meets the mark!

Shipping Costs

Newchic gives free standard shipping on orders over $79 with a 30-day return window. Delivery times differ, from 3-7 business days, with express delivery taking up to 7 days. Most countries are eligible for Newchic shipping. Also, free returns within 30 days of purchase are available for almost all orders. Customers cover return shipping fees if returning a product.

Customer Service

Eastbay is dedicated to giving excellent customer service. No matter where or how customers shop, Eastbay is ready to help. They offer 24/7 service on their website, email, live chat, and phone calls. Product recommendations, ordering help, and return/exchange questions can all be handled. There is also an FAQ section with answers to frequently asked questions.

To save money while shopping, Eastbay has a rewards program as well.

Final Verdict

Eastbay is legit. They’ve been around for almost 40 years, and their customer service has been dependable. They have a big choice of products, fair prices, plus secure payment options. Customers can feel safe when they shop at Eastbay.

You can trust Eastbay for affordable sports apparel. It may be cheaper elsewhere, but the quality and authenticity of Eastbay’s items will stay the same. All in all, Eastbay offers an amazing shopping experience, with a ton of items to pick from.


Eastbay has many advantages for shoppers.

  • Firstly, their selection of products is vast. Brands like Adidas, Nike, Puma and Under Armour are all available in a variety of sizes, styles and colors. This allows customers to find the item they need or want.
  • Furthermore, Eastbay is usually quite cost-effective. Deals and discounts are regularly available. Plus, with orders over $49, shipping is free. Gift cards and coupons can also be used to save money.
  • Lastly, returns are a breeze. Their no-hassle return policy enables customers to return items within 60 days, even if they’re unworn and in good condition, for a full refund or exchange.


Eastbay has its cons. Prices are usually higher than elsewhere. There is a limited selection in apparel and equipment. During sales, shipping fees also increase. Hence, shoppers pay more than buying from manufacturer. Poor customer service is an issue with returns or missing orders.

FAQs about: Is Eastbay Legit

Q1: Is Eastbay a legitimate online retailer?

A1: Yes, Eastbay is a legitimate online retailer that specializes in athletic apparel and shoes.

Q2: Does Eastbay offer free shipping?

A2: Yes, Eastbay offers free standard shipping on orders over $99.

Q3: Does Eastbay offer a loyalty program?

A3: Yes, Eastbay offers a loyalty program called “Rewards”, where customers can earn points for every dollar spent.